Vlebazaar

Haldwani, Nainital

Job Description: Customer Care ServicePosition: Customer Care Service RepresentativeAbout the Company:VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and customer-focused individuals to join our team as Customer Care Service Representatives.Roles & Responsibilities:1. Handle Customer Inquiries: Respond promptly to customer inquiries and provide accurate information about products.2. Resolve Issues: Address and resolve customer complaints and concerns in a professional and empathetic manner.3. Order Processing: Assist customers with placing orders, processing payments, and updating order status. 4. Product Knowledge: Develop a comprehensive understanding of VLEBazaar's product catalog.5. Communication: Communicate effectively with customers.Requirements:- Excellent communication skills, both verbal and written.- Familiarity with e-commerce platforms and customer relationship management.- Graduation in any discipline (prior customer service experience is a plus but not mandatory).- Basic computer and internet skills.- Willingness to work at the company's office location in Gurugram, Haryana.Salary Range: INR 12,000 to INR 15,000 per month (based on experience and performance)Office Location:Block X, 52, DLF Cyber City, Gurugram, Haryana, 122002