JOB Title :CSR- Customer Service Representative
Location : Mehsana
Experience : 2 to 3 years in sales/ marketing in healthcare and surgical industry
Roles & Responsibilities :
1 Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures
2 Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
3 Responsible for collecting field level data as required
4 Responsible for identifying customer needs and closing sales calls to achieve territory targets
5 Ability to drive market creation initiatives under the guidance of company account manager
6 Responsible for maintaining effective distribution management
Skills & Qualification :
Graduation (science, pharmacy background preferred)
Self motivated
Good Communication Skills
Core Selling Skills
Good Customer Relationship Management Skills
Basic internet skills
Ready to work in Operating Theatre environment
Exposure to healthcare business
Should be willing to learn clinical aspects of company products & their applications in various surgeries