Customer Service Executive

• provide excellent customer support on inbound calls related to general insurance or service related outbound calls (no sales target)

• utilize available knowledge resources and systems to educate the callers and resolve their concerns.

• accurately document the interactions and ensuring fulfilment of any follow-up commitments.

• ensure adherence to defined processes and required verbatim

• undergo periodic trainings and certifications

• work in rotational shifts & days (9 hours shift, 7 week offs in a month).

o late/night shifts for men only.

o for ladies earliest shift-start time would be 7:00 am and latest end-time 9:00 pm.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Customer Service Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office