Customer Service Executive

• Provide excellent customer support on Inbound calls related to General Insurance or Service related Outbound calls (No Sales target)

• Utilize available knowledge resources and systems to educate the callers and resolve their concerns.

• Accurately document the interactions and ensuring fulfilment of any follow-up commitments.

• Ensure adherence to defined processes and required verbatim

• Undergo periodic trainings and certifications

• Work in rotational shifts & days (9 hours shift, 7 week offs in a month).

o Late/Night shifts for men only.

o For Ladies earliest shift-start time would be 7:00 AM and latest end-time 9:00 PM.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Customer Service Executive

• Industry Type

  IT-Hardware & Networking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office