Customer Service Executive

Bayleaf HR solutions

Provide excellent customer support on Inbound calls related to General Insurance or Service related Outbound calls (No Sales target)

Utilize available knowledge resources and systems to educate the callers and resolve their concerns.

Accurately document the interactions and ensuring fulfilment of any follow-up commitments.

Ensure adherence to defined processes and required verbatim

Undergo periodic trainings and certifications

Work in rotational shifts & days (9 hours shift, 7 week offs in a month).

o Late/Night shifts for men only.

o For Ladies earliest shift-start time would be 7:00 AM and latest end-time 9:00 PM.

Experience : 0 - 1 Years

No. of Openings : 10

Education : Higher Secondary, Any Bachelor Degree

Role : Customer Service Executive

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India