Roles & Responsibilitiesn1. Handle incoming and outgoing customer calls . Respond to customer queries regarding company products, services, and . Assist customers with application processing, documentation, and follow-. Coordinate with the sales and operations teams to resolve customer . Maintain accurate records of customer interactions and . Follow up with existing customers to ensure . Address customer complaints and escalate unresolved issues to the concerned . Provide timely updates to customers regarding their applications and . Maintain customer data and daily activity . Ensure excellent customer service and contribute to customer uired Skillsn- Excellent verbal communication - Good interpersonal and convincing - Basic computer knowledge (MS Excel, Word, ).n- Customer handling and problem-solving - Ability to manage multiple customer - Patience, professionalism, and a positive - Knowledge of Hindi, English and Marathi will be cational Qualificationn- Graduate in any - Freshers and experienced candidates can Performance Indicators (KPIs)n- Customer satisfaction and - Call handling and follow-up - Query resolution - Documentation - Daily productivity and reporting.
Experience
1 - 2 Years
No. of Openings
5
Education
Graduate (B.A, B.Com, B.Ed, B.Sc)
Role
Customer Sales Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
. 295, IBG HOUSE SHARV PLAZA, ProMunim of India, Plot. No. 13, opp. AM College Road, Hadapsar