CUSTOMER RELATIONSHIP MANAGER

build relationships with key employees among customers

• create plans to address clients’ business needs

• advise clients on creating profitable processes

• schedule regular meetings with customers to ensure they are satisfied

• act as point of contact for complaints and escalate issues as appropriate

• help sales team up-sell or cross-sell services and products

• ensure both the company and clients adhere to contract terms

• study competition to find new ways to retain customers

• set sales and revenue targets and work diligently to meet them

• Experience

  2 - 3 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  CUSTOMER RELATIONSHIP MANAGER

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office