Customer Relationship Manager

Pensive Supremo Edu Pvt. Ltd.

Building and maintaining profitable relationships with key customers.

Overseeing the relationship with customers handled by your team.

Resolving customer complaints quickly and efficiently.

Keeping customers updated on the latest products in order to increase sales.

Meeting with managers in the organization to plan strategically.

Expanding the customer base by upselling and cross-selling.

Understanding key customer individual needs and addressing these.

Conducting business reviews using CRM programs.

Knowing your competition and strategizing accordingly.

Experience : 2 - 3 Years

No. of Openings : 4

Education : Any Bachelor Degree, B.Arch, B.Tech/B.E

Role : Customer Relationship Manager

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India