Looking For Customer Relationship Executive

Lakshmi North East Solutions (LNES)
  • icon job experience 1 - 3 Years
  • icon job opening 1 Openings
  • icon salary 1.3 - 1.5 Lac/Yr
  • Face-to-Face interview Face-to-Face interview
  • icon job location Gauripur, Dhubri
Key Skills

Outbound Calling Strategic Communication Customer Retention Inbound Calls COMMUNICATION PRESENTATION Negotiation

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Job Description

-Greet walk-in customers at the showroom and understand their vehicle needs.

-Maintain accurate lead records in CRM systems (., DMS / AutoCRM).

-Coordinate test drives, vehicle demonstrations, and appointments with Sales Consultants.

-Provide detailed product information, offers, and finance options to customers.

-Ensure timely communication of any delays or changes in delivery.

-Conduct post-sale follow-ups to ensure customer satisfaction.

-Support in organizing customer engagement events, product launches, or showroom campaigns.

-Liaise with the sales, finance, insurance, and delivery teams for smooth transaction flow.

-Track customer satisfaction scores and report to the CRM / Sales Manager.

  • Experience

    1 - 3 Years

  • No. of Openings

    1

  • Education

    Graduate (B.A, B.C.A, B.B.A, B.Com)

  • Role

    Customer Relationship Executive

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face Interview Location

    RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam

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About Lakshmi North East Solutions (LNES)

Lakshmi North East Solutions (LNES) is a respected name serving the placement sector of PAN India. This placement firm has carved a niche for itself in the HR industry as well. We are a full-fledged team of professionals engaged in serving everyone by offering various services under the same roof. Lakshmi North East Solutions (LNES) is offering HR consultancy and corporate training in Guwahati and other cities of PAN India. As a recruitment & training solution provider we assist leading corporations to effectively screen and hire right kind of people. Our leading corporate clients include many of worlds best-known recruitment brands.
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