This is a full-time, remote(Work from Home) role for a Customer Care Executive from NCR/Delhi. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, addressing customer queries and complaints, and maintaining high levels of customer service. Additionally, the role involves assisting in sales by providing information about products and services and ensuring a seamless customer experience.
Quick Lerner
Customer Support, Customer Satisfaction, and Customer Service skills
Strong Communication skills in English and Punjabi
Basic understanding of Sales principles
Problem-solving and critical thinking skills
Ability to work in night shift with work from home.
1 year of previous experience in a similar role will be preferred.
Bachelor's degree in related field is preferred
Experience
1 - 2 Years
No. of Openings
2
Education
Graduate (B.A, B.Com)
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Home
Walk-in interview location
KH NO -419-420, RANGPURI, New Delhi - 110037