CRM Executive (2-4 Years)

Sunshine Manpower Solution And Services

Job Title: CRM Executive

Location: Kim, District: Surat

Experience Required: 24 years

Salary Range: 18,000 30,000/month + performance bonus

Job Summary:

We are looking for a CRM Executive to strengthen relationships with our current customers,

ensure satisfaction, and generate new business through referrals and follow-ups.

Key Responsibilities:

Client Relationship Building: Regularly connect with existing customers to ensure

they are satisfied with products/services and to keep them informed about new

offerings.

Site Visits & Customer Meetings: Personally visit top customers to maintain face-toface relationships, understand challenges theyre facing, and discuss upcoming needs

or projects.

Referral Generation: Systematically ask for referrals from satisfied customers and

track these referrals through the CRM system to close new deals.

Complaint Resolution: Act as the single point of contact for existing clients in case of

any service issues, coordinate with internal teams to resolve problems quickly, and

ensure a positive experience.

CRM Management: Enter all customer data, interactions, and next steps into the

CRM; use this database to track communications, orders, referrals, and satisfaction

Metrics.

Qualifications & Skills:

Bachelors/ Masters in Business, Marketing, or relevant field.

Good interpersonal skills and a customer-centric mind-set.

Ability to travel locally for client meetings.

Growth Path:

CRM Executive Key Account Executive Client Relationship Manager

• Experience

  2 - 4 Years

• No. of Openings

  2

• Education

  B.B.A, B.Com, M.B.A/PGDM, M.Com

• Role

  CRM Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office