CRM Executive (2-4 Years)

Sunshine Manpower Solution And Services

job title: crm executive

location: kim, district: surat

experience required: 24 years

salary range: 18,000 30,000/month + performance bonus

job summary:

we are looking for a crm executive to strengthen relationships with our current customers,

ensure satisfaction, and generate new business through referrals and follow-ups.

key responsibilities:

client relationship building: regularly connect with existing customers to ensure

they are satisfied with products/services and to keep them informed about new

offerings.

site visits & customer meetings: personally visit top customers to maintain face-toface relationships, understand challenges theyre facing, and discuss upcoming needs

or projects.

referral generation: systematically ask for referrals from satisfied customers and

track these referrals through the crm system to close new deals.

complaint resolution: act as the single point of contact for existing clients in case of

any service issues, coordinate with internal teams to resolve problems quickly, and

ensure a positive experience.

crm management: enter all customer data, interactions, and next steps into the

crm; use this database to track communications, orders, referrals, and satisfaction

metrics.

qualifications & skills:

bachelors/ masters in business, marketing, or relevant field.

good interpersonal skills and a customer-centric mind-set.

ability to travel locally for client meetings.

growth path:

crm executive key account executive client relationship manager

• Experience

  2 - 4 Years

• No. of Openings

  2

• Education

  B.B.A, B.Com, M.B.A/PGDM, M.Com

• Role

  CRM Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office