The position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefits from IndiaMART Ensure products/services in the client’s e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in-person meetings (F2F) with clients onsite