responsibilities:
1. lead engagement: initiate contact with leads through phone calls, emails, and other appropriate channels. engage in meaningful conversations to understand their needs and pain points.
2. needs assessment: conduct thorough needs assessments to understand the challenges and goals of the leads. tailor the sales pitch to match their specific requirements.
3. product/service presentation: effectively communicate the features, benefits, and value proposition of our products/services to potential customers.
4. building relationships: develop and maintain strong relationships with leads by demonstrating genuine interest, providing valuable insights, and offering solutions that meet their needs.
5. consultative selling: adopt a consultative approach to selling, understanding the lead's situation, and offering solutions that align with their objectives.
6. handling objections: address objections, concerns, and hesitations with confidence, providing accurate information and overcoming obstacles to move the sales process forward.
7. follow-up: implement a strategic follow-up process to nurture leads through the sales funnel. ensure timely and consistent communication to keep leads engaged.
8. qualification: continuously evaluate the lead's readiness and willingness to make a purchase. qualify leads based on budget, timeline, and decision-making authority.
9. collaboration: collaborate closely with the sales team, purchase team, and other relevant departments to ensure a seamless transition from lead generation to lead conversion.
10. crm management: maintain accurate and up-to-date records of lead interactions in the customer relationship management (crm) system.
needs:
- experience in lead conversion or sales.
- excellent communication skills, both written and verbal.
- strong interpersonal and relationship-building abilities.
- demonstrated ability to understand customer needs and present relevant solutions.
- ability to handle objections and customers