Business Analyst

Etech Global Services

The Role:

As an Analyst you will be assigned to multiple projects

depending on our need, your interests, and expertise. The

projects can vary from assisting your team in

implementing, maintaining and testing our software for

new customers to managing customer accounts post

launch.

RESPONSIBILITIES:

Product Implementation:

Work with senior team members to carry out customer

implementations and program enhancements.

Participate in the implementation design, setup, and

review processes

Identify improvements to our feedback products and

processes

Utilize Client software knowledge for testing

customized software solutions

Client Management:

Build long-standing customer relationships by

improving customer feedback programs

Provide support to client meetings by leveraging

in-depth Client system capabilities

Work with client teams in resolving technical/system

related inquiries

Provide quality assurance support when providing

features to clients

Provide client support when analyzing large sets of

data

Qualification Required:

Excellent analytical skills (including Microsoft

Excel) and attention to detail

Strong written, oral communication and

presentation skills

Bachelors / Masters degree in Computer

Application (BSc IT, MSc IT, BCA, MCA,

Computer Engineering, Computer Science

etc.)

Knowledge of JavaScript, HTML, CSS, and XML.

GUI would be an added advantage

Preferred Candidates:

Experience in management consulting, IT

consulting, market research, and/or enterprise

software client management either in college or

at work to facilitate team work in remote setting

will be preferred.

Experience : 0 - 4 Years

No. of Openings : 20

Education : B.Tech/B.E, M.C.A, M.Tech

Role : Business Analyst

Industry Type : Recruitment Consulting / Staffing Services

Gender : [ Male / Female ]

Job Country : India