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Branch Officer - Axis Bank: Job Role

A Branch Officer in Axis Bank generally works in branch banking, handling customer service, branch operations, banking products, and business development. Axis Bank’s current careers portal lists Branch Banking as a dedicated career domain.

Key Responsibilities

Handle walk-in customers and resolve their banking queries.

Assist customers with account opening, KYC, documentation and service requests.

Promote and sell banking products such as:

Savings & Current Accounts

Fixed Deposits / Recurring Deposits

Credit Cards

Personal/Home/Business Loans

Insurance and investment products

Generate leads and achieve branch business/sales targets.

Maintain good relationships with existing customers and identify cross-selling opportunities.

Support branch operations and ensure proper documentation and compliance.

Follow KYC, banking and internal compliance procedures.

Coordinate with other branch teams for smooth customer service.

Make customer calls and, depending on the profile, conduct field visits for business development.

Maintain daily reports and update customer/lead information.

Skills Required

Good communication and interpersonal skills

Basic knowledge of banking products

Customer-service orientation

Sales and relationship-management skills

Basic computer knowledge

Ability to work with targets

• Experience

  0 - 2 Years

• No. of Openings

  16

• Education

  12th Pass

• Role

  Branch Officer

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Age Limit

  19 - 32 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI

• Face Interview Location

  Siliguri West Bengal