Fresher - Hiring For BPO Telecaller

- Make outbound calls to customers: The primary responsibility of a BPO telecaller is to make outbound calls to customers to promote products or services, follow up on leads, or conduct surveys.

- Handle customer inquiries: Respond to incoming customer inquiries and resolve any concerns or issues they may have regarding products or services.

- Maintain customer database: Keep accurate records of customer interactions and transactions in the database for future reference and follow-up.

- Achieve sales targets: Meet or exceed sales targets set by the company by effectively pitching products or services to customers over the phone.

- Adhere to scripts and guidelines: Follow scripts and guidelines provided by the company to ensure consistent messaging and quality customer interactions.

Skills and Expectations:

- Excellent communication skills: Ability to effectively communicate with customers over the phone, listen attentively, and articulate information clearly.

- Basic computer skills: Proficiency in using basic computer applications and navigating software programs to input customer data and access information.

- Customer service orientation: A customer-centric approach with a focus on providing exceptional service and building positive relationships with customers.

- Strong work ethic: Self-motivated, goal-oriented, and able to work independently or as part of a team to achieve targets and deliver results.

- Attention to detail: Ability to accurately record customer information, follow guidelines, and maintain a high level of accuracy in all interactions.

• Experience

  Fresher

• No. of Openings

  10

• Education

  Diploma

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  GUINDY INDUSTRIAL ESTATE - 600032