Telamon HR Solutions

Mallathahalli, Bangalore

needs immediate joiners and only night shiftsVoice Process Job is a job where the executives are assigned to handle the calls from the customers that are located in their own country. The job involves handling the customers' queries and complaints and resolving the issues.

Good communication, end to end thorough knowledge of excel ,Data handling, Pivot table Vlook up

Sales Drive and resilience. Experience in consultative selling. Should be target driven and achievement oriented. Has the maturity and gravitas to counsel a parent for their childs future.Qualification: Education: Graduation/ Post Grad Degree, MBA (2020 or earlier passing out) Experience: 0-3 years of experience as Feet On Street in B2C Sales for Ed-Tech, Banking, Finance, FMCG, Pharmaceutical, Consumer Durables and Telecom sectors. Not more than 28 years of age.Working Days: Wednesday to Sunday. (2 days week-off).

Job Description: Digital XT Developer1. Strong knowledge in Front end scripting like EJS, JavaScript, Jquery2. Proficiency with fundamental front-end languages such as HTML, CSS.3. Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.4. Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net5. Good Understand with database technology such as MySQL, Oracle, and MongoDB.

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chatunderstand issues and to solve customer issuesBasic MS ,Excel,MS OUTLOOK,Excellent communicationAnalytical problem solversQualificationsAt least 0- 4 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize work

Telesales Representative Responsibilities:Initiating sales with potential customers over the phone.Asking questions to engage customers and keep the conversation going.Listening to the customers' needs to generate repeat sales.Gathering and documenting customer information, payment methods, purchases, and reactions to products.Keeping up to date on all products and informing customers of new products.Answering customers' questions on the products.Meeting sales quotas.Telesales Representative Requirements:Excellent communication skills.Creative thinking skills.The patience and ability to engage customers in conversation.Good sales ability.Working knowledge of relevant computer software.Excellent interpersonal and problem solving skills.The ability to handle rejection and stress in soliciting customers.

1.Ready to do rotational Shift2.have minimum 5 months of BPO Exp3.should know basic Hindi4.Good in English5.Fresher can also Apply

Proven experience as telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneGood knowledge of relevant computer programs (e.g. CRM software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaints

1.Should have mini 6 months of telesales exp2. Good communication in English and Hindi3. exp in Customer support4. inbound and outbound call5. fresher can also apply6. only For Graduate

Voice process jobs are the most common in customer care. It is the process of taking phone calls, responding to them, and resolving their issues. They can be part of an organization's sales department or a call center. The job requires great listening skills as well as speaking skills.

Excellent communication skills.Creative thinking skills.The patience and ability to engage customers in conversation.Good sales ability.Working knowledge of relevant computer software.Excellent interpersonal and problem solving skills.