Banking Officer - Axis Bank
Company: Axis Bank
Designation: Banking Officer / Officer
Department: Branch Banking / Retail Banking
Key Responsibilities:
Handle customers visiting the branch.
Open and maintain savings/current accounts.
Assist customers with banking products and services.
Handle KYC and account-related documentation.
Generate leads for CASA, loans, credit cards, insurance and other banking products.
Cross-sell suitable banking products.
Resolve customer queries and provide service support.
Maintain daily reports and branch records.
Achieve assigned business and sales targets where applicable.
Follow bank policies, KYC requirements and compliance procedures.
Eligibility:
Graduate in any discipline.
Freshers can be eligible for certain entry-level Axis Bank programs.
Good communication and customer-handling skills.
Basic computer knowledge.
For field-sales-oriented positions, a two-wheeler and valid driving licence may be required. Axis Bank's current Sales Academy, for example, requires these for its Officer-Sales-I pathway.
Skills Required:
Communication skills
Customer service
Sales & negotiation
Basic banking knowledge
MS Office/computer skills
Target orientation
Local-area knowledge
Career Growth:
Banking Officer → Senior Officer → Assistant Manager → Deputy Manager → Branch/Relationship Manager, depending on the role and performance.