the baggage handling staff is responsible for the safe, efficient, and timely handling of passenger luggage, cargo, and mail at the airport. this includes loading, unloading, sorting, transporting, and delivering baggage between aircraft and terminal areas while maintaining strict safety and security standards.
⚙️ key responsibilities
load and unload passenger baggage, cargo, and mail from aircraft holds safely and efficiently.
operate baggage handling equipment such as belt loaders, trolleys, baggage carts, dollies, and conveyor belts.
sort and tag baggage according to flight numbers and destinations.
ensure accurate loading sequence to maintain aircraft weight balance and safety standards.
transport baggage between aircraft and terminal using tugs or baggage carts.
handle special, fragile, or priority baggage carefully as per airline guidelines.
identify, report, and assist in resolving issues related to damaged, delayed, or lost baggage.
follow all aviation security and safety protocols in accordance with airport and airline regulations.
assist in maintaining cleanliness, order, and safety in baggage handling areas.
communicate and coordinate with ramp agents, flight crews, and ground operations staff to ensure on-time aircraft departures.
adhere to company policies, standard operating procedures (sops), and performance standards.
🧠 required skills & competencies
excellent physical strength and stamina for lifting and carrying heavy items.
strong teamwork and communication abilities.
good attention to detail and organizational skills.
time management and ability to work efficiently under pressure.
knowledge of airport ground handling and safety procedures.
ability to operate ground service equipment (gse).
basic problem-solving and reporting skills.
awareness of security, fire safety, and emergency procedures.
flexibility to work in rotational shifts, including nights, weekends, and holidays.
🎓 educational & professional requirements
minimum qualification: 10th or 12th pass (higher secondary)
diploma or certificate in airport ground handling / aviation operations preferred
previous experience in baggage or ramp handling is an advantage
basic english communication skills (verbal and written)
🕐 work environment
outdoor and indoor work environment (terminal and airside areas)
exposure to noise, heat, cold, and weather conditions
requires wearing protective uniforms and safety gear
physically demanding role with lifting, bending, and standing for long periods
Experience
0 - 6 Years
No. of Openings
86
Education
12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree
Role
Baggage Handling Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Mumbai