We are looking for a Back Office Officer to support our daily operations. This is an excellent opportunity for candidates with 0 to 2 years of experience, who have completed their 12th grade. The position is based in Dakshin Dinajpur, and you will work full-time from the office.
**Key Responsibilities:**
- **Data Entry:** Accurately enter and maintain important company data in our systems, ensuring all information is up-to-date.
- **Documentation Management:** Organize and file physical and digital documents, making it easy for team members to access necessary information when needed.
- **Customer Support:** Respond to basic customer inquiries via phone or email, assisting them with their questions and directing them to the appropriate department when necessary.
- **Report Preparation:** Help prepare daily, weekly, or monthly reports by compiling data from various sources, ensuring that the information is clear and correctly formatted.
- **Communication Coordination:** Assist in coordinating internal communications, sharing important updates with team members to ensure everyone is on the same page.
**Required Skills and Expectations:**
- Candidates should have completed at least their 12th standard education.
- Familiarity with basic office software such as Microsoft Word and Excel is essential.
- Strong attention to detail and organizational skills, ensuring tasks are completed accurately and on time.
- Good communication skills are necessary for effective interaction with team members and customers.
- A willingness to learn and adapt to a fast-paced work environment is important for success in this role.
- Ability to work independently and collaboratively as part of a team will be valued.