Job Description:
Planning & Prospecting Sales Process
Creating an activity/target plan for self on a monthly basis to track pipeline, status of each lead and conversion potential
Adhering to the monthly activations plan by product category & executing market activation activities as planned by DSM & AGM (Sales)
Documentation and collection of all customer information during the activities in order to open the green form & follow up on the lead allotted and conduct visits/test drives as per appointment
Conducting a detailed need analysis to engage with the customer & position TML products according to the identified need of the customer .
Performing the demo process highlighting the benefits of the product to the customer and also comparing with competition
Addressing all product related queries/objection by the customer and involve the DSM when required
Marketing the various value added services available to the customer
Generating quotations for the customer based on their requirements and considering the prevalent schemes/offers & guiding the customer on the financing options, RTO process, insurance, booking amount, etc. Continuous follow up with the customer at each stage to convert the C0 to retail
Getting commitment sheet signed off from the customer after booking of the vehicle & confirms the booking by accepting booking amount, opening yellow form and completing all document requirements
Calculating the estimated time of delivery, explaining the delivery processes to the customer & scheduling delivery time with customer and confirms after discussion with the logistics department.