Job Description

We are looking for enthusiastic Airport Ticketing Staff to join our team in Raipur, Chhattisgarh. This role is perfect for individuals passionate about customer service and travel, with 0 to 5 years of experience.

Key Responsibilities:

1. Ticket Booking: Assist customers with booking airline tickets, ensuring accurate information is provided for travel itineraries.

2. Customer Support: Address customer inquiries regarding flight schedules, ticket prices, and travel-related issues, providing excellent service to enhance customer satisfaction.

3. Payment Processing: Handle ticket payments efficiently, explaining payment options and confirming transactions to customers.

4. Documentation: Maintain accurate records of bookings, cancellations, and changes, ensuring all information is processed in a timely manner.

5. Collaboration: Work closely with team members and other departments to resolve any ticketing issues and improve service delivery.

Required Skills and Expectations:

Candidates should have completed their 12th grade and possess strong communication skills in both English and local languages. Attention to detail is crucial, as accuracy in booking and documentation is essential. Basic computer skills and familiarity with ticketing software are necessary, along with the ability to multi-task in a fast-paced environment. A friendly attitude and willingness to assist customers are key to success in this role, which requires a teamwork-oriented mindset and the ability to remain calm under pressure.
  • Experience

    0 - 5 Years

  • No. of Openings

    248

  • Education

    12th Pass

  • Role

    Airport Ticketing Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 40 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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