Job Description

We are looking for Airport Ticketing Staff to join our team in Chandigarh, India. This role is ideal for individuals with a passion for customer service and an interest in the aviation industry.

Key Responsibilities:

1. **Ticket Issuance**: Assist customers in booking and purchasing airline tickets, ensuring all necessary travel details are accurately processed.

2. **Customer Service**: Provide excellent customer service by addressing queries related to flight schedules, ticket prices, and travel policies in a friendly and helpful manner.

3. **Check-In Assistance**: Help passengers during the check-in process, guiding them through necessary procedures and resolving any issues that may arise.

4. **Problem Resolution**: Handle complaints and assist passengers with any changes to their travel plans, such as cancellations or rebookings, ensuring a smooth travel experience.

5. **Record Keeping**: Maintain accurate records of ticket transactions and assist in managing daily operational tasks to ensure efficiency.

Required Skills and Expectations:

Candidates should have completed their 12th grade and possess strong communication skills in English and local languages. A passion for customer service, attention to detail, and the ability to work in a fast-paced environment are essential. Candidates should be willing to learn and adapt to new tools and technologies related to ticketing and airline operations. Flexibility in handling various shifts, including evenings and weekends, is also expected. Prior experience in customer service or the travel industry is a plus but not mandatory.
  • Experience

    0 - 6 Years

  • No. of Openings

    240

  • Education

    12th Pass

  • Role

    Airport Ticketing Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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