Hiring Fresher - Airport Terminal Services Agent - Dehradun

As an Airport Terminal Services Agent, you will play a key role in ensuring a smooth experience for passengers at the airport. You will assist travelers with check-in, provide information about flights, and ensure that all safety and security procedures are followed.

Key Responsibilities:

1. **Check-In Assistance**: Help passengers with the check-in process by verifying their travel documents, printing boarding passes, and tagging luggage. You ensure that every traveler is taken care of promptly.

2. **Flight Information**: Provide accurate and timely information about flight schedules, gate changes, and boarding times. Your clear communication will help passengers stay informed and reduce anxiety.

3. **Customer Support**: Address passenger queries and concerns with kindness and professionalism. You will be the point of contact for any issues that may arise, offering solutions and support.

4. **Coordination with Staff**: Work closely with security, baggage handling, and other airport personnel to coordinate safe and efficient operations. Your teamwork will help create a seamless travel environment.

5. **Compliance and Safety**: Ensure that all airport safety regulations are followed. You will conduct yourself in a manner that promotes security measures for all passengers.

Required Skills and Expectations:

Candidates should have a 12th-grade education and have 0-2 years of experience in customer service or a related field. Strong communication skills, both spoken and written, are vital. You must be able to handle stressful situations with ease and provide excellent service to all passengers. A positive attitude and willingness to work flexible hours, including weekends and holidays, are essential for this role.

• Experience

  0 - 2 Years

• No. of Openings

  870

• Education

  12th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab