Hiring Fresher - Airport Terminal Services Agent - Kolkata

As an Airport Terminal Services Agent, you will play a crucial role in ensuring a smooth travel experience for passengers at the airport. Your responsibilities will include:

- Customer Service Support: Assist passengers with inquiries, providing information about flights, baggage, and airport services to enhance their travel experience.

- Check-in Assistance: Help passengers during check-in, ensuring they have the necessary documents and guiding them through the process.

- Baggage Handling Coordination: Monitor the handling of baggage, ensuring it is loaded and unloaded correctly, and assist passengers with lost or damaged luggage claims.

- Safety and Security Compliance: Adhere to all airport safety and security regulations, helping to maintain a secure environment for travelers.

- Flight Information Management: Keep passengers informed about flight schedules, delays, and gate changes, ensuring they have the latest updates.

To qualify for this role, candidates should have completed their 12th grade and possess strong communication and interpersonal skills. You should be able to handle pressure in a busy environment and maintain a friendly demeanor while interacting with passengers. Attention to detail is essential, as you will be managing important documentation and safety procedures. Previous experience in customer service or a similar role is an advantage, but freshers are welcome to apply. A positive attitude and a willingness to learn will greatly benefit you in this role.

• Experience

  0 - 2 Years

• No. of Openings

  70

• Education

  12th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 33 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, ESI, Food/Meals, 5 Working Days

• Face Interview Location

  Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054