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Airport Passenger Service Associate 10th Pass Fresher Jobs in Dhanbad

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Freshers For Airport Customer Service Associate - Dhanbad

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Dhanbad, India. This entry-level role is ideal for individuals looking to begin their career in the airport service industry and involves assisting passengers with various needs to ensure a positive travel experience.nnKey Responsibilities:nn- Passenger Assistance: Greet and assist travelers at the airport. Provide information about flight schedules, check-in procedures, and airport facilities to enhance their journey.nn- Handling Queries: Address customer inquiries and concerns professionally. Ensure efficient communication to resolve issues and provide support throughout their travel experience.nn- Documentation Support: Assist passengers with necessary documents and check-in processes. Ensure that all procedures are followed correctly to maintain compliance and security.nn- Customer Relations: Foster a pleasant atmosphere by maintaining a friendly demeanor. Build rapport with passengers to enhance their overall satisfaction with the airport service.nnRequired Skills and Expectations:nnCandidates should be at least a 10th-grade graduate and have a positive attitude and strong communication skills. The ability to work well in a team and handle stressful situations is essential. A knack for problem-solving and providing excellent customer service is vital to meet the needs of travelers. Punctuality and reliability are also crucial for maintaining operational efficiency. Prior experience is not necessary, making this a suitable opportunity for recent school leavers.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Dhanbad
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Ground Staff Activities
Join our team as an Airport Passenger Service Associate in Dhanbad, India. In this role, you will help ensure a smooth and pleasant travel experience for passengers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and provide support with check-in processes, boarding procedures, and answering inquiries to enhance their airport experience.- Luggage Handling: Assist passengers with their luggage, ensuring it is tagged correctly and directed to the right location.- Information Dissemination: Share flight information, gate changes, and announcements to keep passengers informed and reduce wait times.- Problem Resolution: Address any issues or complaints that passengers may have, ensuring prompt and effective solutions to enhance customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade and should be able to communicate clearly in both English and Hindi. You should be friendly, with strong interpersonal skills to interact with passengers from diverse backgrounds. Basic computer literacy is required to handle flight systems effectively. Punctuality, attention to detail, and a calm demeanor in busy situations are essential for success in this role. Previous experience is not necessary, but a positive attitude and willingness to learn are crucial. You will be expected to work full-time on-site at the airport, so flexibility in working hours is important.
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Aviation Ground Staff Activities
We are looking for 30 Airport Passenger Service Associate Posts in Jharsuguda, Bhubaneswar, Kolkata, Gaya, Dhanbad, Patna, Cuttack, Bhadrak, Balasore, Howrah, with deep knowledge in Aviation, Ground Staff Activities and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, Bachelor of Hotel Management
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  • Fresher
  • Dhanbad
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking a dedicated Airport Customer Service Associate in Dhanbad, India. This full-time position is perfect for fresh graduates who have completed their 10th grade and are excited about providing excellent service to travelers.Key Responsibilities:1. Customer Interaction: Greet passengers warmly and assist with their inquiries, ensuring they feel welcomed and valued.2. Check-in Assistance: Help travelers with the check-in process, including issuing boarding passes and handling baggage claims efficiently.3. Problem Resolution: Address any issues that passengers may encounter, including flight delays or cancellations, and offer suitable solutions to enhance their experience.4. Information Provision: Provide accurate information about flight schedules, gate changes, and airport amenities, keeping travelers well-informed.5. Collaboration: Work closely with airline teams and other airport staff to ensure smooth operations and maintain high service standards.Required Skills and Expectations:Candidates should possess strong communication skills and a positive attitude, as these are essential for interacting with diverse passengers. Attention to detail is important for managing check-in procedures accurately. The ability to work in a fast-paced environment and handle stressful situations calmly is crucial. A team-oriented mindset and willingness to support colleagues will enhance service delivery. Punctuality and reliability are expected, as the role requires adherence to schedules and readiness to assist passengers at all times. A passion for customer service and a friendly demeanor will make you a great fit for this role.
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