- Oversee and manage all airport operations
The Airport Manager is responsible for coordinating and supervising the day-to-day activities at the airport to ensure smooth operations and efficient services for passengers and airline partners.
- Handle passenger inquiries and concerns
The Airport Manager serves as a point of contact for passengers, addressing their queries, complaints, and issues promptly and professionally to ensure a positive customer experience.
- Manage airport staff and resources
The Airport Manager is in charge of directing and leading a team of staff members to ensure proper utilization of resources and efficient functioning of airport facilities.
- Ensure compliance with safety and security regulations
The Airport Manager must ensure that all operations at the airport adhere to safety and security protocols to protect passengers, staff, and airline assets.
- Collaborate with airlines and other stakeholders
The Airport Manager works closely with airline partners, government agencies, and other stakeholders to coordinate operations, resolve issues, and maintain positive working relationships.
Required skills and expectations:
1. Strong leadership skills to effectively manage a team and handle various airport operations.
2. Excellent communication skills to interact with passengers, staff, and stakeholders in a professional manner.
3. Knowledge of safety and security regulations to ensure compliance and promote a safe airport environment.
4. Ability to multitask, prioritize tasks, and problem-solve in a fast-paced airport setting.
5. Flexibility to work different shifts and adapt to changing situations in the airport environment.