As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for all travelers at the airport. This position is ideal for freshers and requires at least a 10th-grade education. You will work from the airport office.
**Key Responsibilities:**
- **Guest Assistance:** Interact with guests arriving and departing from the airport, helping them with inquiries and providing necessary information to enhance their travel experience.
- **Check-In Support:** Assist passengers with the check-in process, ensuring they understand the procedures and have all necessary documents ready for boarding.
- **Handling Complaints:** Address any issues or complaints from guests promptly and professionally, striving to resolve concerns effectively and ensure customer satisfaction.
- **Information Dissemination:** Provide accurate information about flight schedules, airport facilities, and services available to passengers, helping them navigate the airport smoothly.
- **Coordination with Airlines:** Work closely with airline staff to communicate any special needs or requests from passengers, ensuring that their needs are met efficiently.
**Required Skills and Expectations:**
- Strong communication skills are essential for effectively interacting with guests and colleagues.
- A positive attitude and a passion for customer service are important to create a welcoming environment.
- Basic problem-solving skills to address guest concerns and complaints promptly.
- Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
- Must be punctual, reliable, and committed to working full-time in the office.
Experience
Fresher
No. of Openings
59
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata