Airport Guest Relationship Executive Fresher

As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for travelers at the airport. You will be responsible for assisting guests and providing exceptional customer service.

**Key Responsibilities:**

- **Welcoming Guests:** Greet arriving passengers with a warm smile and friendly attitude to create a welcoming atmosphere.

- **Providing Information:** Offer accurate information about flights, boarding procedures, and airport facilities, ensuring guests feel informed and supported.

- **Assisting with Queries:** Respond to guest inquiries promptly and politely, addressing any concerns or needs they may have during their time at the airport.

- **Coordinating Services:** Liaise with other airport staff to facilitate services such as baggage handling, disability assistance, and transportation arrangements for guests.

- **Feedback Collection:** Actively solicit and document guest feedback to help improve services and enhance the overall airport experience.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal communication skills are essential to interact effectively with guests and airport staff.

- **Customer Service Orientation:** A friendly and helpful attitude towards guests is crucial for providing excellent service.

- **Problem-Solving Skills:** Ability to think quickly and resolve issues that may arise during guest interactions.

- **Team Player:** Willingness to work collaboratively with colleagues to ensure smooth operations.

- **Basic Computer Skills:** Familiarity with computers is important for accessing information and handling guest requests efficiently.

This role is designed for individuals with a positive outlook and a desire to support travelers, making their airport experience as enjoyable as possible.

• Experience

  0 - 1 Years

• No. of Openings

  59

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata