As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for travelers at the airport. Your primary responsibilities will include:
- **Greeting Guests**: You will warmly welcome passengers upon their arrival, providing a friendly first impression and setting a positive tone for their journey.
- **Providing Information**: You will assist guests by answering their questions about flight schedules, airport facilities, and services, ensuring they feel informed and comfortable.
- **Resolving Issues**: Whenever a guest faces any challenges, you will address their concerns promptly and efficiently, helping to resolve any issues they may have during their airport experience.
- **Assisting with Check-ins**: You will support guests in the check-in process, guiding them through necessary procedures to ensure a smooth and hassle-free experience.
- **Coordinating with Airlines and Staff**: You will collaborate with airline personnel and airport staff to ensure effective communication and assistance for the guests, creating a seamless service experience.
To excel in this role, you should possess good communication skills and a friendly demeanor to interact effectively with guests from diverse backgrounds. Attention to detail is essential for accurately sharing information. You should be adaptable and able to work in a fast-paced environment, demonstrating patience and problem-solving abilities. A willingness to learn and work collaboratively as part of a team is key to succeeding in this position.
Experience
Fresher
No. of Openings
58
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata