As an Airport Ground Staff member in Shillong, you will play a vital role in ensuring the smooth operation of airport services. This position involves a variety of tasks that support both passengers and the airline.
**Key Responsibilities:**
- **Passenger Check-In Assistance**: Help passengers with the check-in process by verifying their tickets and issuing boarding passes, ensuring they have a smooth start to their journey.
- **Baggage Handling**: Manage the loading and unloading of baggage, ensuring that all luggage is handled with care and is placed on the correct flights.
- **Customer Service**: Provide support to passengers by answering their questions and assisting them with any issues they may encounter at the airport.
- **Flight Information Management**: Provide accurate flight information to passengers, including delays or gate changes, to keep them informed throughout their time at the airport.
- **Safety Procedures**: Adhere to all safety regulations and protocols, helping to maintain a secure environment for both staff and travelers.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to effectively interact with passengers and team members. A basic understanding of airport operations is beneficial, though training will be provided. Being a team player and having a friendly attitude is essential, as you will be dealing with people from various backgrounds. Punctuality and reliability are crucial, as the role requires you to be present during scheduled flight times. A positive approach to problem-solving will help in providing the best service possible.
Experience
0 - 1 Years
No. of Openings
200
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR -6009584556