Job Description

As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service to passengers. Your main responsibilities will include:

- **Check-in Assistance**: Help passengers during the check-in process, ensuring they have their tickets and identification ready for a hassle-free experience.

- **Baggage Handling**: Safely manage passengers’ luggage by loading and unloading bags, ensuring they are transported correctly to and from aircraft.

- **Customer Service**: Address passenger inquiries and provide information about flights, airport services, and facilities to enhance their travel experience.

- **Boarding Coordination**: Assist in organizing and announcing boarding processes, ensuring that passengers board their flights efficiently and on time.

- **Monitoring Flight Information**: Keep an eye on flight schedules and updates, effectively communicating any changes to passengers to minimize confusion.

- **Safety and Security Compliance**: Follow all airport safety and security protocols to ensure a safe environment for both passengers and staff.

To succeed in this role, you should possess strong communication skills, a positive attitude, and the ability to work well under pressure. You need to be attentive to detail and have the ability to multitask effectively. Being a team player is essential, as you will work closely with other staff members. A basic understanding of customer service principles will also be beneficial in this position.
  • Experience

    0 - 1 Years

  • No. of Openings

    56

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab

  • Face Interview Location

    kolkata

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