We are looking for dedicated Airport Ground Staff to ensure smooth operations at Kanpur Airport. This role is ideal for individuals who enjoy providing excellent customer service and want to contribute to a positive travel experience.
Key Responsibilities:
1. **Customer Service**: Assist passengers with check-in, boarding, and baggage claims, ensuring a friendly and efficient experience.
2. **Luggage Handling**: Safely manage and load/unload passenger luggage and cargo, maintaining proper handling procedures to prevent damage.
3. **Flight Coordination**: Monitor flight schedules and communicate any changes to passengers, staff, and crew, ensuring everyone is informed on time.
4. **Safety Compliance**: Adhere to all airport regulations and safety protocols, keeping the work environment safe for both staff and passengers.
5. **Team Collaboration**: Work closely with other team members, including security and cabin crew, to ensure cohesive operations during busy flight schedules.
Required Skills and Expectations:
Candidates should possess a minimum of a 12th-grade education. Previous experience in customer service or airport operations is a plus but not mandatory, as training will be provided. Strong communication skills are essential, along with the ability to handle stressful situations and provide assistance with a positive attitude. Candidates should be ready to work in shifts, including weekends and holidays, and must be physically fit to perform manual tasks. A willingness to learn and adapt in a fast-paced environment is crucial for success in this role.