Hiring Freshers || Airport Customer Service Associate

SkySpire Aviation Academy

- key responsibilities:

1. passenger handling: assist and guide passengers through check-in, security, boarding, and any other airport procedures to ensure a smooth travel experience.

2. customer relationship: interact with passengers in a friendly and professional manner, addressing any concerns or questions they may have about their journey.

3. airport ticketing: issue boarding passes, check baggage, and handle ticket changes or cancellations efficiently.

4. airline operations: coordinate with airline staff to ensure timely departures and arrivals of flights.

5. airport operation: assist in various airport operations such as gate assignments, luggage handling, and boarding procedures.

6. airline customer service: provide excellent customer service to enhance the overall travel experience for passengers.

- required skills and expectations:

1. excellent communication skills to effectively interact with passengers and other airport staff.

2. ability to work in a fast-paced environment and handle multiple tasks simultaneously.

3. a customer-centric approach to ensure passenger satisfaction and loyalty.

4. strong attention to detail to accurately handle ticketing and baggage procedures.

5. team player mentality to collaborate with colleagues and ensure efficient airport operations.

6. willingness to work flexible hours, including nights, weekends, and holidays, to accommodate flight schedules and passenger needs.

• Experience

  0 - 5 Years

• No. of Openings

  951

• Education

  12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.Com, B.Sc, Post Graduate Diploma, M.A

• Role

  Airport Customer Service Associate

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office