As an Airline Supervisor, you will be responsible for overseeing operations at the airport to ensure a smooth experience for travelers. You will work closely with a team and must be able to handle various tasks efficiently.
**Key Responsibilities:**
- **Manage Check-in Procedures:** Ensure that passengers are checked in promptly and assist with any issues that may arise during the check-in process.
- **Oversee Boarding Processes:** Coordinate the boarding of passengers onto flights, making sure that this process runs on time and efficiently.
- **Supervise Customer Service:** Lead and motivate the customer service team to provide excellent assistance to passengers, addressing their concerns and inquiries politely.
- **Monitor Flight Operations:** Keep track of flight schedules and relay important information to passengers, including delays and gate changes.
- **Handle Customer Complaints:** Address and resolve any customer complaints or issues that may arise, ensuring a satisfactory outcome.
- **Train New Staff:** Assist in the training of new employees, ensuring they understand their roles and responsibilities within the team.
**Required Skills and Expectations:**
To succeed in this role, you should have strong communication skills, both verbal and written. You need to demonstrate excellent problem-solving abilities, as well as a positive attitude toward helping customers. The ability to work well in a team and manage time effectively is essential. You should be adaptable to changing situations and able to work in a fast-paced environment. A basic understanding of computer systems and software used in airline operations is also beneficial.
Experience
0 - 1 Years
No. of Openings
99
Education
10th Pass
Role
Airline Supervisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Accommodation, Two-way Cab
Face Interview Location
kolkata