As an Airline Supervisor, you will play a vital role in ensuring smooth operations at the airport. Your main duties will include overseeing staff, assisting passengers, and ensuring efficient service delivery.
- **Staff Supervision**: You will manage and guide a team to ensure that all tasks are completed efficiently and on time. This includes training new employees and providing support to existing staff.
- **Passenger Assistance**: Your role involves helping passengers with check-in processes, providing information about flights, and addressing any concerns or questions they may have regarding their travel.
- **Operational Oversight**: You will monitor daily activities within the airport environment to ensure compliance with safety and security regulations. This involves coordinating with different departments to facilitate seamless operations.
- **Problem Resolution**: You will be responsible for handling passenger complaints and resolving issues promptly. This includes finding solutions to delays, cancellations, or other travel-related problems.
- **Reporting**: Regularly, you will need to generate reports on daily operations, staff performance, and passenger feedback to help improve services and facilitate management decisions.
To succeed in this role, you should have excellent communication and interpersonal skills to interact positively with passengers and team members. Attention to detail and the ability to work in a fast-paced environment is essential. A strong sense of responsibility and teamwork is crucial in ensuring that all operations run smoothly at the airline. Having a basic understanding of customer service principles will also be beneficial.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Airline Supervisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata