As an Airline Supervisor, you will oversee daily operations at the airport to ensure smooth and efficient service for passengers. Your role is vital in maintaining high standards of safety, customer service, and operational efficiency.
**Key Responsibilities:**
- **Supervise Airport Staff:** Manage and guide team members, ensuring everyone performs their duties effectively and adheres to airline standards.
- **Customer Service Management:** Address passenger inquiries and complaints, providing timely solutions to enhance their travel experience.
- **Flight Operations Coordination:** Work closely with the operations team to ensure timely departures and arrivals, coordinating any necessary adjustments.
- **Safety Enforcement:** Monitor safety procedures and regulations, ensuring all staff comply with safety standards to maintain a secure environment for passengers.
- **Reporting and Documentation:** Maintain accurate records of operations, incident reports, and passenger feedback, assisting in continuous improvement.
**Required Skills and Expectations:**
- Ability to communicate clearly and effectively with passengers and staff is essential.
- Good problem-solving skills to handle unexpected challenges and provide swift resolutions.
- Basic computer skills for reporting and communication purposes.
- Must be a team player, ready to support colleagues and work together for a smooth operation.
- Positive attitude and professionalism when interacting with customers, creating a welcoming atmosphere.
A background in customer service or operations is a plus, though not necessary, as training will be provided. Candidates should be enthusiastic and ready to learn in a fast-paced environment.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Airline Supervisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata