We are looking for dedicated individuals to join our team as Air Ticketing Staff in Kanpur. This role is ideal for candidates with 0 to 2 years of experience and a minimum education of 12th pass.
Key Responsibilities:
- Booking Air Tickets: Manage the entire booking process for customers, ensuring they have accurate information and options suitable to their needs.
- Customer Service: Assist customers with inquiries about flight schedules, ticket prices, and other related questions, providing high-quality support to enhance their experience.
- Handling Payments: Process payments accurately and securely, ensuring all transactions are recorded properly and customers receive receipts.
- Updating Records: Maintain up-to-date ticketing records and databases, ensuring that all information is accurate and easily accessible for future reference.
- Coordinating with Airlines: Liaise with airline companies to confirm bookings and resolve any issues that may arise during the ticketing process.
Required Skills and Expectations:
Candidates should possess strong communication skills to effectively interact with customers and colleagues. Attention to detail is essential for managing bookings accurately. A basic understanding of ticketing systems and airline procedures will be advantageous. The ideal candidate should be a quick learner, able to work efficiently under pressure, and be flexible in a fast-paced environment. Being proactive and demonstrating a customer-oriented approach will also enhance your success in this role.
Experience
0 - 2 Years
No. of Openings
125
Education
12th Pass
Role
Air Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab