US Process Jobs in India

Mega Walk-In Drive Sure Staff IndiaWe are excited to announce a Mega Walk-In Drive for multiple roles in the US Healthcare Recruitment domain. If you are looking to start or grow your career in a fast-paced and rewarding environment, this is your opportunity.Open Positions:Process Associates - US Healthcare Recruitment (Freshers Welcome)Mid-Level to Senior US Healthcare RecruitersAccount Managers / Client Relationship Managers (US Healthcare)Key Responsibilities:Handle end-to-end US Healthcare recruitment processesSource, screen, and shortlist candidates through various channelsCoordinate interviews and maintain strong candidate relationshipsManage client requirements and ensure timely deliveryMaintain accurate candidate and client databasesEnsure effective communication and follow-ups throughout the hiring cycleEligibility Criteria:Freshers and experienced candidates can applyExperience in international processes, recruitment, or customer service is preferredStrong communication and interpersonal skillsAbility to work in night shiftsWhat We Offer:Comprehensive training for freshersGrowth opportunities in the US Healthcare recruitment industrySupportive and dynamic work environmentEmployee benefits including meal provision and cab facility for female employeesWalk-In Details:Location: Gachibowli, HyderabadDate: 12 April 2026 (Sunday)Time: 11:00 AM to 5:00 PMShift Timing: 6:30 PM to 3:30 AM ISTContact Details:Email: hire@surestaffindia.comPhone: +91 9866692353Walk in with your updated resume and take the next step in your career.

Key Responsibilities:Handle inbound calls from US customers professionallyResolve customer queries, complaints, and requests efficientlyProvide accurate information regarding products/servicesMaintain high customer satisfaction (CSAT) scoresDocument interactions in CRM systemsHandle escalations and critical cases

As an International Voice Process Executive, you will play a crucial role in providing excellent customer support to clients across the globe. Your primary responsibility will be to manage incoming calls and assist customers with their queries in a professional manner.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls from customers, addressing their questions and concerns effectively and efficiently.- **Provide Solutions:** Actively listen to customer issues and provide feasible answers or escalate them to the appropriate department when necessary.- **Maintain Call Records:** You are expected to document each interaction accurately in the system to ensure continuity and traceability of customer service.- **Follow-Up:** Engage in follow-up calls to ensure customer satisfaction and resolution of their issues, demonstrating reliability and commitment to service.- **Adhere to Guidelines:** Follow established protocols and scripts while communicating with customers to maintain the quality of service.**Required Skills and Expectations:**You should possess excellent verbal communication skills with a strong command of English to converse confidently with international clients. Ability to work in a fast-paced environment while managing multiple tasks is essential. A customer-centric attitude and the ability to empathize with customer challenges will help you succeed in this role. Additionally, being a 12th pass and having a willingness to learn will support your professional growth. While prior experience is not mandatory, a basic understanding of call handling or customer service is an advantage.

We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.**Key Responsibilities:**- **Customer Assistance:** Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- **Issue Resolution:** Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- **Product Knowledge:** Stay informed about our products and services to provide accurate information and recommendations to customers.- **Team Collaboration:** Work with colleagues to improve service processes and share feedback that can enhance customer support.- **Data Entry:** Manage and update customer records and interactions in the company database to ensure accurate service tracking.**Required Skills and Expectations:**The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.

Dear candidates your are invited for an interview at spancore technologyWe have immediate openings in voice process for us /uk night shiftWonderful opportunity for candidates having 0 to 5 Years of experience. In us prcoss All candidates interested to have a successful career in the BPO industry, can apply. Must have excellent communication skills . tamil and English and any one langugesInterviews are going on for Voice process & Technical support voice process with excellent package & comfortable shifts. Qualification: Any Hsc; Grad fresher or experience; PG; BE/Btech with 18 months of BPO Interview Rounds: HR Requirement: 1. Hiring for Inbound & Outbound Voice Process.2. Graduates/ freshers or having BPO/ non - BPO experience are eligible. 3. Designation: - Customer Care Advisors/ Sr. Customer Care Advisors.4. Good Communication Skills.Skills and Specifications: Fluency in any one must, should have good communication skills.

GREETINGS FROM SPANCORE TECHNOLOGY!!!!!!!!!!!!!!We are hiring International voice process executive for US based companyJOB DESCRIPTIONExperience - Freshers - 5 years ( Arrear students can also apply)Education - Any DegreeSkills Required - Good English CommunicationShift timing - (Night shift)Salary - 9,000 TO 15000 per month (Plus Incentives)Location - Coimbatore Job Type: Full-timeSalary: Up to 9,000.00 TO 15000 per monthSchedule: Night shiftSupplemental pay types: Performance bonusAbility to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)Experience: total work: 0 TO 5 year (Preferred)1. Who can apply for this job?Ans. MALE ,FEMALE APPLY FOR THIS JOB2. AGE LIMITS ??ANS:YES 18 TO 29 3. How can I apply for this job?Ans. CONTACT US6. What is the last date to apply?Ans. JANUARY 23 2024ADDRESS:SPANCORE TECHNOLOGYNO 347DS COMPLEXNEHRU STRAMNAGARGANDHIPURAM, COIMBATORECT:9043326222Speak with the employer+91-9043326222

Greetings of the day!We are looking for enthusiastic and customer-focused professionals to join our US Voice Process team. The role involves handling inbound and/or outbound calls for US-based clients, providing excellent customer support, and ensuring high service quality.Job DescriptionDesignation: Customer Support ExecutiveProcess: International Voice Process (US Clients)Shift Timing: Fixed Night Shift (US Shifts)Work Schedule: Monday to FridayWork Location: Nungambakkam, ChennaiSalary: Best in the industryKey ResponsibilitiesHandle inbound and outbound calls for international (US) customersProvide professional and effective customer supportResolve customer queries and concerns in a timely mannerMaintain high-quality communication and customer satisfactionFollow company processes and quality standardsEligibility CriteriaExperience: 1 to 2 years in International Voice Process (US shifts preferred)Communication: Excellent verbal communication and listening skills in EnglishSkills:Strong convincing and problem-solving skillsCustomer-focused approachAbility to work independently in a fast-paced environment

Job Title: Business Development Executive (BDE)Company: RevClerx Pvt. Ltd.Location: Alpha IT City, I-61, Sector 83, Mohali, Punjab 140306Job Summary: As a Business Development Executive (BDE), you will be responsible for identifying new business opportunities, developing and maintaining client relationships, and driving growth for the company. This role requires strategic thinking, excellent communication skills, and a strong understanding of the industry and market trends.Responsibilities: Market Research: Conduct market research to identify potential clients and industry trends. Analyze competitor activity and market dynamics to identify opportunities for growth. Lead Generation: Generate leads through cold calling, networking, attending industry events, and leveraging online platforms. Qualify leads based on company criteria and prioritize outreach efforts. Client Relationship Management: Build and maintain strong relationships with existing and potential clients. Understand client needs and objectives, and tailor solutions to meet their requirements. Act as a trusted advisor and point of contact for clients. Proposal Development: Prepare and present proposals, pitches, and presentations to prospective clients. Customize proposals to address client needs and showcase the company's products or services. Negotiation and Closing: Negotiate terms and pricing with clients to secure new business opportunities. Work closely with internal teams to finalize contracts and agreements. Pipeline Management: Manage sales pipelines and forecast revenue projections. Track sales activities, update CRM systems, and report on progress to senior management. Collaboration: Collaborate with cross-functional teams including marketing, product development, and operations to support business objectives and deliver value to clients. Continuous Learning: Stay updated on industry trends, market developments, and best practices in business development. Seek opportunities for professional development and training to enhance skills and knowledge.Qualifications: Bachelor's degree in Business Administration, Marketing, Sales, or a related field. MBA is a plus. Proven track record of success in business development, sales, or related roles. Strong communication, negotiation, and interpersonal skills. Excellent networking abilities and the ability to build rapport with clients. Strategic thinker with the ability to identify and pursue new business opportunities. Results-oriented mindset with a focus on achieving targets and driving revenue growth. Experience working in the [industry/sector] is preferred but not required. Proficiency in CRM software, Microsoft Office Suite, and other relevant business tools.Benefits: Competitive salary Comprehensive health benefits Meal facility Cab facility Opportunities for career growth and development

Mandatory Skills:Strong experience in International Voice Process (specifically US regions)Excellent communication skills both verbal and writtenOpen to candidates from any background/domain Job Summary:The Analyst will serve as the first point of contact for associates (including managers) and non-associates reaching out to the HR Service Center.Key Responsibilities:Respond to general queries related to HR, Payroll policies, and portal navigationRefer to the online knowledge base for accurate information and guidancePerform administrative tasks supporting service center operationsUse a case management tool to track and manage service requestsEscalate or transfer cases to other service center teams when required

Greetings!!Grab the opportunity to earn Unlimited Incentives.We are hiring for First Party Collections.International Voice Process.Eligibility Criteria:- Excellent English communication skills required.- Min. SSC passed.- Min. 6 months of international BPO experience will be an added advantage.- Candidate must be comfortable to work for rotational shifts.Salary- 20K to 40K. (Depends on experience) + incentives.Shift Timing - Rotational Shifts (24/7).Week offs - 2 rotational week offs.Location - ThaneEasy selection. Immediate Joining.For more info,Share your resume - jobcareersteam@gmail.comContact numbers:HR Asawari - 7738298828Share with your friends. Refer.

Position: International Customer Support Executive Voice/Non-Voice/Blended (Work with Global Clients)Work Location: Pune (Viman Nagar, Kharadi, Yerwada, Magarpatta, Hinjewadi)Salary: Up to 3 LPA to 6 LPA[ 30% hike on last salary (Experience) ]Contact: Call or WhatsApp HR.RAVINA -7447710444Note: Immediate joiners preferred.Role & responsibilities:Handle inbound/outbound calls and chats for international customersProvide real-time resolutions with professionalism and empathyAddress product/service-related queries efficientlyMaintain accurate logs of customer interactions in CRM systemsEnsure adherence to process guidelines and quality standardsAchieve targets like AHT, CSAT, and FCRPreferred candidate profile:Graduate/Under Graduate Fresher and candidates with minimum 1 year of International BPO experience are preferred.Excellent verbal and written communication skills in English (additional international languages are a plus).Strong problem-solving skills and ability to handle customer inquiries effectively.Proficient in using computers and familiarity with CRM systemsFlexibility to work in shifts, including evenings, weekendsPerks & Benefits:Fixed Salary + Performance-based IncentivesUp to 30% hike for relevant experienceHealth Insurance and Employee Wellness PlansComprehensive training programs and ongoing professional development.Supportive, Friendly, and Growth-driven Work CultureCab Facility Available till Nodal PointsHow to Apply:If you are passionate about customer service and want to be part of a dynamic team, please send your resume on below mention details.Contact Person: HR RAVINAContact No: 7447710444Mail Id: ravina.j@spes.inReferences are highly appreciated !

GREETINGS FROM SPANCORE TECHNOLOGY!!!!!!!!!!!!!!We are hiring International voice process executive for US based companyJOB DESCRIPTIONExperience - Freshers - 5 years ( Arrear students can also apply)Education - Any DegreeSkills Required - Good English CommunicationShift timing - (Night shift)Salary - 9,000 TO 15000 per month (Plus Incentives)Location - Coimbatore Job Type: Full-timeSalary: Up to 9,000.00 TO 15000 per monthSchedule: Night shiftSupplemental pay types: Performance bonusAbility to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)Experience: total work: 0 TO 5 year (Preferred)1. Who can apply for this job?Ans. MALE ,FEMALE APPLY FOR THIS JOB2. AGE LIMITS ??ANS:YES 18 TO 29 3. How can I apply for this job?Ans. CONTACT :90433262226. What is the last date to apply?Ans. JANUARY 23 2024ADDRESS:SPANCORE TECHNOLOGYNO 347DS COMPLEXNEHRU STRAMNAGARGANDHIPURAM, COIMBATORESpeak with the employer+91-9043326222

Job Opening: International Voice Process US Energy (Night Shift)Location: Rajarhat KolkataJob Type: Full-timeWorking Days: Monday to Friday (Sat & Sun Fixed Off)Shift: Night Shift (7:30pm- 5:00am)Pick-up & Drop Facility Available________________________________________ Job Description:We are hiring for a dynamic International Voice Process (US Energy Campaign). If you have excellent communication skills and are looking for a career in international BPO, apply now!________________________________________ Responsibilities: Handle outbound/inbound calls for the US Energy process. Provide information, assist customers, and ensure issue resolution. Maintain call quality and adhere to company policies. Achieve daily/weekly targets.________________________________________ Requirements: Minimum Qualification: Class 10 (Matriculation) Experience: Minimum 1 year in International BPO preferred(Freshers with excellent communication skills may also apply) Communication: Must have excellent spoken English and interpersonal skills. Shift: Willingness to work in night shifts (US hours)________________________________________ Benefits: Pick-up & Drop Facility 5 Days Working (Monday to Friday) Fixed Weekends Off (Saturday & Sunday) Attractive Incentives & Growth Opportunities________________________________________ How to Apply:Interested candidates can: Or WhatsApp your profile to: 9123349846

Job descriptionManage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Required Candidate profileExcellent proficiency in spoken English communicationCall Center Representative or in a similar customer service position.Timing - 7 pm to 4 pm

Calling process

Name of the Role International Sales Development RepresentativeRole Definition The Sales Representative (International) is responsible for the full sales cyclefrom initiating contact and qualifying leads (MQLs/SQLs) using the BANT framework to closing deals through product demos and negotiation. The role emphasizes consistent lead engagement, CRM management, sales ownership, and seamless collaboration with internal teams to meet defined performance targets. After closing the sale, the representative must ensure a smooth transition and handover to the Account Manager for ongoing relationship and account management.Key Responsibilities / Deliverable Drive complete sales cycle: Outreach, Qualification, Demo Scheduling, and Deal Closure. Achieve minimum X SQL conversions daily using calling & email. Ensure timely follow-ups and demo scheduling based on lead requirements. Handle CRM responsibilities including updates, notes, and activity logs. Provide daily and weekly reporting to management on sales pipeline and performance. Ensure seamless handover to the Account Manager after successful deal closure.Tasks & Activities Conduct minimum of 100 connected calls daily to engage and qualify leads. Qualify leads strictly using BANT criteria to ensure quality SQLs. Schedule and conduct product demos, taking ownership of the opportunity until closure. Update lead statuses, notes, tasks, and communications in CRM after every interaction. Respond to email queries and nurture them into SQLs. Research leads in CRM thoroughly before outreach. Send timely follow-up emails post-call or interaction. Be the point of continuity in client conversations: from outreach to handover. Participate in meetings and perform smooth transitions from SQL to Closure. Upon successful deal closure, coordinate with the Account Manager and ensure detailed handover of client expectations and CRM data. Maintain collaboration with lead generation & QA teams. Record and report daily calling and lead conversion activities to managers. Incorporate QA feedback to improve pitch quality and conversion.Measurement Metrics Minimum of 100 connected callsX SQLs per day scheduled on daily basis & X revenue target on monthly basis.To achieve 95% quality score and above100% adherence to BANT criteria, and accuracy of lead status updates in CRM.Measured by lead-to-deal conversion rate and success of demo handovers and account transitions

WERE HIRING! Position: International Sales Executive- Inbound Voice Process US ShiftLocation: Ecospace, Newtown, KolkataJoin our fast-paced sales team and handle 1530 inbound calls per shift from US customers. Convert every call into a successful booking for flights, cruises, or hotels.Your Day-to-Day: Answer inbound calls (US Shift) Pitch and sell travel services flights, cruises & hotels Handle objections, resolve queries, and close the dealShift & Perks: 5 Days Working One-Way Cab Facility High-Energy Work Culture Attractive Incentives on SalesWho Were Looking For: Strong communication & convincing skills 12 years of experience in international sales (voice) preferred Go-getters who thrive in a target-driven environment Comfortable working night shifts (US hours) Apply Today! Email your CV to: payelbiswas@webviotechnologies.com Call/WhatsApp: 9903829070

OverviewWe are looking for a motivated, empathetic, and customer-focused Call Center Agent to join our U.S.-based customer service team. In this role, you will be the first point of contact for clients, providing information, resolving inquiries, and ensuring an exceptional experience through phone and/or chat support.Key ResponsibilitiesHandle inbound calls from potential or existing clients courteously, professionally, and confidentiallyConduct detailed intake interviews to gather essential client and case information, including personal details, incident facts, and supporting documentationAccurately enter all information into the firms case management systemAsk clear, targeted follow-up questions to ensure complete and accurate data collectionAssess case eligibility based on firm guidelines and forward qualified leads to legal staff for reviewMaintain knowledge of multiple case types (e.g., personal injury, workers' compensation, medical malpractice) to guide clients effectivelyManage sensitive or emotionally charged conversations with empathy and discretionFollow scripts and legal intake procedures to remain compliant with legal and ethical standardsProvide general information about the firms services without offering legal adviceMeet performance goals for call volume, accuracy, and quality assuranceQualificationsMinimum 2 years of internation voice process is mandatoryStrong communication and active listening skillsAbility to handle high-volume calls in a professional, empathetic mannerExcellent attention to detail and data entry accuracyPrior customer service, legal intake, or call center experience preferredAbility to maintain confidentiality and handle sensitive matters professionally

Dear candidates your are invited for an interview at spancore technologyWe have immediate openings in voice process for us /uk night shiftWonderful opportunity for candidates having 0 to 5 Years of experience. In us process All candidates interested to have a successful career in the BPO industry, can apply. Must have excellent communication skills . tamil and English and any one languagesInterviews are going on for Voice process & Technical support voice process with excellent package & comfortable shifts. Qualification: Any Hsc; Grad fresher or experience; PG; BE/Btech with 18 months of BPO Interview Rounds: HR Requirement: 1. Hiring for Inbound & Outbound Voice Process.2. Graduates/ freshers or having BPO/ non - BPO experience are eligible. 3. Designation: - Customer Care Advisors/ Sr. Customer Care Advisors.4. Good Communication Skills.Skills and Specifications: Fluency in any one must, should have good communication skills.

Job Title: US Process - International Voice ExecutiveCompany: Spancore TechnologyLocation: Coimbatore, Tamil NaduAbout Us:Spancore Technology is a leader in delivering high-quality BPO and IT solutions, catering to international clients across various industries. We take pride in our exceptional customer service and innovative approach. Join our dynamic team in Coimbatore as an International Voice Executive for the US process, and take your career to global heights.Job Description:We are looking for enthusiastic and customer-focused professionals for our US Process - International Voice team. This role involves handling inbound and outbound calls for our international clients, ensuring customer satisfaction through effective communication and problem-solving skills.Key Responsibilities:Handle international inbound and outbound calls for US-based clients.Provide accurate information and resolve customer queries in a timely manner.Ensure high levels of customer satisfaction and maintain professional interactions.Adhere to process guidelines and meet performance metrics.Collaborate with team members and supervisors to resolve complex issues.Document customer interactions and follow-up actions accurately.Key Requirements:Exceptional verbal communication skills in English (neutral accent preferred).Desired Candidate ProfileEducation-12th and UGor pg : Any Graduate - Any SpecializationContact:nine zero four double three two six two two twoEmail :spancoretech@gmail.comAdress:no 347 ds complex nehru street near hotel mangala international ganhipuram coimbatore 641009 web: https://spancoretech.wixsite.com/spancore contact 9043325222,9043326222

Greetings!!We are hiring for the Customer Service role.International Voice Process.Eligibility Criteria:- Excellent English communication skills required.- Min. HSC passed.- Min. 6 months of international BPO experience will be an added advantage.- Candidate must be comfortable to work for rotational shifts.Salary- 20K to 40K. (Depends on experience) + incentives.Shift Timing - Rotational Shifts (24/7).Week offs - 2 rotational week offs.Location - ThaneEasy selection. Immediate Joining.For more info,Share your resume - jobcareersteam@gmail.comContact numbers:HR Asawari - 7738298828Share with your friends. Refer.

Dear candidates your are invited for an interview at spancore technologyWe have immediate openings in voice process for us /uk night shiftWonderful opportunity for candidates having 0 to 5 Years of experience. In us process All candidates interested to have a successful career in the BPO industry, can apply. Must have excellent communication skills. tamil and English and any one languageInterviews are going on for Voice process & Technical support voice process with excellent package & comfortable shifts. Qualification: Any Hsc; Grad fresher or experience; PG; BE/Btech with 18 months of BPO Interview Rounds: HR Requirement: 1. Hiring for Inbound & Outbound Voice Process.2. Graduates/ freshers or having BPO/ non - BPO experience are eligible. 3. Designation: - Customer Care Advisors/ Sr. Customer Care Advisors.4. Good Communication Skills.Skills and Specifications: Fluency in any one must, should have good communication skills.Adress:no 347 ds complex nehru street near hotel mangala international ganhipuram coimbatore 641009

Job Description Customer Support Executive (US Process)Location: Udyog Vihar, Gurgaon, HaryanaShift Timing: Night Shift (7:00 PM IST 4:00 AM IST)Employment Type: Full-timeGender Requirement: Male Candidates OnlyAbout the RoleWe are seeking highly skilled Customer Support Executives to handle inbound and outbound communication with US-based clients. The ideal candidate will be fluent in English, possess excellent soft skills, and be able to handle sensitive conversations with professionalism and empathy.Key ResponsibilitiesHandle customer queries, complaints, and requests over phone, email, or chat with precision and politeness.Provide accurate information, resolve issues, and ensure a positive client experience.Demonstrate strong problem-solving skills to address customer concerns effectively.Maintain records of customer interactions in CRM tools.Collaborate with internal teams to escalate and resolve issues promptly.Uphold company reputation by communicating with patience, diplomacy, and respect.Required Skills & QualificationsFluent in spoken and written English with neutral/US accent preferred.Strong interpersonal skills and ability to manage delicate client interactions.Minimum 25 years of experience in international (US/UK) voice processes preferred.Excellent listening, comprehension, and conflict-resolution skills.Ability to work in a night shift environment.Graduate in any discipline.Compensation & BenefitsCompetitive salary up to 1,00,000 per month for deserving candidates.Performance incentives.Health insurance and night shift allowance.capitalplacement02@gmail.com