US Process Jobs in India

Responsibilities: Managing office administrative activities Maintaining compliance and completing work in a timely manner Ensuring all job files are properly audited and contain all required documentation Managing the efficient operation and appropriate support of all business functions Answering calls, providing customer service with empathy and documenting messages Identifying potential issues and providing effective solutions Maintaining communication with various parties over the phone or by email Managing and improving customer satisfaction, including the resolution of complaints Representing the Company with honesty, integrity, and professionalism IT support, facilitating weekly computer backups, software upgrades and organization Assist in tracking employee hours and expenses for projects Conduct research and gather data for a variety of projects or business development plans Utilizing specialized software for data analysis, forecasting, budgeting, and project management Supporting marketing efforts and continuing to grow personally and professionally in the business Mentoring new colleagues when needed to efficiently perform all assigned tasks Qualifications: Excellent communication skills in English with the ability to work effectively with customers, vendors, employees, and management Masters degree in Accounting or Engineering preferred / Any graduate Additional qualification as an administrative assistant or cost estimator will be preferred Proficient in utilizing Microsoft Office Suite Comfortable with VOIP services and 24/7 work timings Ability to work independently as well as part of a team Min 2 years of experience in dealing with American clients over the phone Strong organizational skills with attention to detail and critical thinking Multi-tasking and navigation in a Windows environment Willingness to learn and passion for helping others Prior experience in International BPO/KPO specifically in US process is highly valued Excellent verbal and written communication skills are essential for interacting with customers effectively Ability to handle customer inquiries and resolve issues efficiently Strong interpersonal skills to build rapport with customers and handle difficult situations calmly.

A US Accountant manages, analyzes, and reports a company's financial transactions, ensuring compliance with US GAAP standards and tax regulations. Key duties include preparing financial statements (balance sheets, P&L), performing monthly closings, tax filing, and auditing. They often use accounting software (e.g., SAP, Oracle) and require strong GAAP knowledge.Experience: 3-4 years of US Accounting experienceSalary Range: INR 40,000 - INR 50,000 per monthQualification: MBA Finance or CA Inter preferredLocation - PanchkulaCore Roles and ResponsibilitiesFinancial Reporting: Prepare and review financial statements (balance sheets, income statements, cash flow statements) to ensure compliance with GAAP and SEC regulations.General Ledger & Reconciliation: Manage the general ledger, perform bank reconciliations, and create journal entries.Tax Compliance: Compute tax liabilities, prepare tax returns, and ensure tax payments are filed on time.Month-End Close: Support accurate and timely monthly, quarterly, and year-end close processes.Internal Controls & Auditing: Maintain internal controls over financial reporting and assist with internal/external audits.Accounts Receivable/Payable: Manage billing, invoice processing, and payment collection.