Product Service Jobs in India

As an Airline Customer Service Executive, you will play a crucial role in ensuring a positive travel experience for our customers. Your main duties will include:- **Handling Customer Inquiries**: Respond to questions from passengers regarding flights, bookings, and policies, providing accurate information and guidance.- **Booking Management**: Assist customers with flight reservations, modifications, and cancellations, ensuring all changes are processed efficiently.- **Check-in Assistance**: Aid passengers during the check-in process, including verifying travel documents and issuing boarding passes.- **Problem Resolution**: Address any issues or complaints raised by customers with a focus on finding quick and effective solutions to enhance their experience.- **Collaboration with Teams**: Work closely with other departments such as ticketing and baggage services to ensure seamless service for our customers.To be successful in this role, candidates should meet the following expectations:- **Education**: Candidates must have completed at least their 12th grade.- **Communication Skills**: Strong verbal and written communication skills are essential for interacting with customers and coworkers.- **Customer-Oriented Attitude**: A friendly and helpful approach towards customers is crucial for providing excellent service.- **Team Player**: Ability to work effectively within a team environment and contribute to collective goals.- **Problem-Solving Skills**: Must be able to think quickly and adapt to challenges to provide satisfactory outcomes for customers.This is a full-time office-based position located in Hooghly and is suitable for candidates with little to no prior experience.

We are looking for a motivated Marketing Executive to join our team in Saran, India. This entry-level role is ideal for someone eager to grow in the marketing field and make a significant impact within our organization.Key Responsibilities:1. **Market Research**: Conduct research to understand market trends and customer needs. This will help inform our marketing strategies and campaigns.2. **Campaign Support**: Assist in the development and execution of marketing campaigns. You will collaborate with the team to design promotional materials and track their performance.3. **Social Media Management**: Manage our social media accounts by creating engaging content and responding to customer inquiries. This is crucial for building our brand online.4. **Lead Generation**: Help generate new leads through various marketing efforts. This may involve identifying potential customers and reaching out with product information.5. **Data Analysis**: Collect and analyze data from marketing campaigns to evaluate their success. Use these insights to suggest improvements.To succeed in this role, you should have a strong interest in marketing, excellent communication skills, and the ability to work in a team. Basic computer knowledge is essential, along with a willingness to learn. Attention to detail and creativity will help you thrive in this fast-paced environment. This position is full-time and requires you to work from our office in Saran.

As a Phone Banking Officer, you will play a crucial role in providing exceptional customer service through phone interactions. You will assist customers with their banking needs while ensuring all processes adhere to company policies.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, addressing their inquiries and providing solutions to banking-related issues in a courteous and professional manner.- **Account Management:** Assist customers with account-related requests such as balance inquiries, transaction details, and setting up new services, maintaining accuracy in all interactions.- **Product Promotion:** Inform customers about various bank products and services, encouraging them to take advantage of offerings that suit their needs.- **Problem Resolution:** Identify and resolve any issues that customers encounter, escalating complex problems to supervisors as necessary while maintaining clear communication.- **Data Entry:** Accurately document customer interactions and update account information in the banking system to ensure records are up to date.**Required Skills and Expectations:**Candidates should have excellent communication skills, allowing them to convey information clearly and effectively. A friendly and welcoming attitude is essential when interacting with customers. Strong listening skills will help you understand customer needs better. Basic computer skills are necessary for data entry and managing customer accounts. You should be detail-oriented and capable of managing multiple tasks simultaneously. A high school diploma (12th pass) is required, and prior experience is a plus, although not mandatory. Being a team player and willing to learn will be key to your success in this role.

We are looking for a dedicated Shop Manager to oversee our store operations in Raigarh, Chhattisgarh. The ideal candidate will ensure smooth daily operations, manage staff, and enhance customer satisfaction. This full-time position requires someone with 1 to 7 years of experience and a minimum of a 10th-grade education.Key Responsibilities:1. **Supervise Daily Operations**: Oversee the day-to-day activities of the shop, ensuring that it runs efficiently and achieves sales targets.2. **Manage Staff**: Recruit, train, and supervise team members. Foster a positive work environment to promote teamwork and high performance.3. **Customer Service Excellence**: Ensure that customers receive high-quality service. Address any complaints or issues promptly to maintain satisfaction.4. **Inventory Management**: Oversee stock levels and manage inventory, making sure that the shop is well-stocked and organized.5. **Sales Reporting**: Analyze sales data and prepare reports to track performance. Use this data to make informed decisions to drive sales growth.

Service Engineer - maintenance of Mechanical & Electrical equipment. They might be needed to install Mechanical & Electrical equipment diagnosed and resolve the issue.Responsibility Deliverable-1.Communicating with the customer to ensure that services are being delivered effectively.2.Promptly following up on service request and providing customer feedback.3.Monitoring and maintaining the performance of Mechanical / Electrical equipment.4.Explain new features and suggest upgrades to customers.5.Providing recommendations about new features and product improvements.6.Ordering and stocking materials as needed.7.Providing clear customer feedback.8.Ability to communicate clearly with team members and clients.9.Writing reports on a regular basis and presenting findings to managers.Required Skills-1. Analytical thinking skills.2.Good verbal communication skills.3.Knowledge of computer operating systems software.4. problem-solving skills.5.Good interpersonal skills and ability to work with a customer or team to resolve Mechanical system problems.6.Time management skills and ability to prioritize tasks according to urgency.7.Being able to respond to emergencies in a timely manner and complete tasks within set deadlines.8. Ability to communicate clearly with team members and clients.9. Ability to talk and sell to customers about new features and upgrades, if necessary, as part of their job specification

Core Skills: Thorough Electrical Service Skills, General Product Knowledge of Electrical Products (specifically Electron Accls, Ats, Etc. ).Mandatory: Must Own a Two-wheeler and Be Fully Willing to Do Field Work and Take On Targets.

Required Qualification-B.Tech/Dip. Electronics engineering/ITIWork experience-Min.3-Max.10yrs Min.2 yrs in maintenance/repairing of welding machinesPreferred industry-Welding & Cutting equipment & Automation productsKey skills/qualities-Able to communicate complex technical issues

Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.Key Responsibilities:1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.Required Skills and Expectations:Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.

We are seeking an enthusiastic International Travel Sales Executive to join our team in Delhi. This role is ideal for individuals passionate about travel and customer service, helping clients plan their dream trips abroad.Key responsibilities include:- **Client Engagement:** Meet and interact with clients to understand their travel needs, preferences, and budget constraints, ensuring personalized service.- **Travel Planning:** Assist clients in selecting travel destinations, accommodations, and activities by providing expert advice and tailored suggestions that fit their interests.- **Sales Management:** Promote and sell various travel packages, deals, and services, aiming to meet or exceed sales goals each month.- **Booking Coordination:** Handle all aspects of travel bookings, including flights, hotels, and transportation, ensuring accuracy and timely confirmation.- **Customer Support:** Provide ongoing support before, during, and after travel, addressing any issues or concerns clients may have.To succeed in this role, candidates should possess strong communication and interpersonal skills. A good understanding of travel destinations and a keen eye for detail are essential. Candidates must be comfortable working in an office environment and should demonstrate a commitment to providing exceptional service. A positive attitude, ability to work in a fast-paced setting, and a passion for travel are highly valued. Additionally, candidates should be able to work collaboratively with team members to achieve common goals.

We are seeking a motivated Field Executive to join our team in Bhilwara. The ideal candidate will have at least 4 years of experience and an I.T.I. qualification. This full-time position requires a male candidate to work from the office.**Key Responsibilities:**- **Conduct Field Research:** Gather information from various locations to support our business operations and ensure data accuracy for decision-making.- **Client Interaction:** Build and maintain relationships with clients by addressing their needs and providing timely feedback, enhancing customer satisfaction and loyalty.- **Report Generation:** Compile field reports on findings and activities, ensuring that all documentation is clear and actionable for stakeholders.- **Product Demonstration:** Present and demonstrate our products or services to potential clients on-site, highlighting features and benefits to boost sales.- **Market Analysis:** Monitor market trends and competitor activities, providing valuable insights that can inform our strategy and improve service offerings.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills to effectively interact with clients and team members. A valid drivers license and vehicle are essential for traveling to various locations. The candidate should have a proactive attitude, be highly organized, and demonstrate problem-solving abilities. Attention to detail is crucial, as the role involves precise data collection and reporting. Familiarity with industry-related tools and software will be an advantage. The candidate should be comfortable working independently in a dynamic environment while also collaborating with team members as needed.

We are looking for an experienced Sourcing Manager to join our team in Mumbai. The ideal candidate should have 10 to 15 years of experience in sourcing and procurement.**Key Responsibilities:**- **Vendor Selection:** Identify and evaluate potential suppliers to ensure they meet quality and cost standards, helping the company maintain high standards at competitive prices.- **Contract Negotiation:** Negotiate contracts with suppliers to secure favorable terms and conditions that align with our business goals, ensuring cost-effectiveness and risk management.- **Market Analysis:** Conduct market research to stay informed about industry trends and supply chain dynamics, enabling effective decision-making regarding sourcing strategies.- **Relationship Management:** Build and maintain strong relationships with key suppliers, fostering collaboration and ensuring smooth operations to drive efficiency.- **Inventory Management:** Oversee inventory levels and ensure timely replenishment of stock, allowing for efficient operations and minimal disruptions in production.- **Cross-Functional Collaboration:** Work closely with different departments such as production, logistics, and finance to align sourcing strategies with overall business objectives.**Required Skills and Expectations:**The ideal candidate should demonstrate excellent negotiation and communication skills, with the ability to influence stakeholders effectively. A strong analytical mindset is essential for evaluating supplier performance and market trends. They should have proven leadership skills, with experience managing a team. A deep understanding of sourcing strategies and supply chain processes is crucial. Familiarity with procurement software and an academic background in business, supply chain management, or a related field are highly desirable.

We are seeking a dedicated Counter Incharge in Cuttack, India, who will manage counter operations effectively. This role is ideal for individuals with 1 to 4 years of experience and a postgraduate education.Key Responsibilities:- **Manage Daily Operations**: Oversee daily counter activities to ensure smooth service and customer satisfaction. You will be responsible for timely handling of customer queries and transactions.- **Team Collaboration**: Work closely with team members to maintain an efficient workflow. This includes communicating effectively to resolve any issues that may arise during operations.- **Inventory Management**: Ensure all products at the counter are adequately stocked and organized. Regularly check inventory levels and assist in reordering supplies when necessary.- **Customer Service**: Provide exceptional customer service by addressing customer inquiries and complaints with professionalism and empathy. This enhances the overall customer experience and builds loyalty.- **Reporting and Documentation**: Maintain accurate records of transactions and counter activities. You will prepare reports on counter performance, including sales and customer feedback.Required Skills and Expectations:- Strong communication skills are essential to effectively interact with customers and team members. You should be able to convey information clearly and professionally.- A positive attitude and problem-solving abilities will help you address challenges that arise during daily operations.- Attention to detail is crucial for managing inventory and ensuring accurate handling of financial transactions. - Proficiency in basic computer skills is expected for managing reports and documentation. This is a work-from-office position, and we are specifically looking for male candidates who are committed and motivated.

We are looking for a Teller Service Executive in Lucknow, ideal for graduates with 0 to 6 years of experience. This full-time position involves engaging with customers and handling financial transactions accurately while providing excellent service.Key Responsibilities include:1. **Customer Interaction**: Greet and assist customers, answering queries and providing information about services offered.2. **Processing Transactions**: Handle deposits, withdrawals, and check cashing with accuracy, ensuring compliance with banking regulations.3. **Cash Management**: Manage cash drawers effectively, balancing daily transactions to ensure accuracy in financial reporting.4. **Promoting Services**: Identify customer needs and promote bank products and services, contributing to customer satisfaction and increased revenue.5. **Record Keeping**: Maintain accurate records of all transactions and customer interactions, ensuring confidentiality and data security.Required skills and expectations include:- Strong communication skills to clearly convey information to customers.- Basic numeracy skills for accurate cash handling and transaction processing.- A customer-focused attitude to provide quality service and build relationships.- Ability to work effectively in a team environment while demonstrating independence in tasks.- A commitment to following procedures and ensuring compliance with all banking regulations. Candidates must be detail-oriented and proactive in resolving customer issues, helping create a positive banking experience. A graduate degree is required to apply for this role.

We are looking for a Professional Service Representative who will be responsible for providing excellent customer support from the comfort of your home. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- **Customer Support**: You will assist customers by answering their queries and providing solutions to their problems quickly and effectively.- **Communication**: Clear communication is crucial. You will need to convey information accurately and listen carefully to customers to understand their needs.- **Problem-Solving**: You will face various customer challenges daily. Your ability to think critically and find solutions will be essential.- **Documentation**: Keeping records of customer interactions is necessary. You will need to maintain accurate details of each conversation and follow up when required.- **Team Collaboration**: Although this is a work-from-home position, collaborating with your team members through online communication tools will be vital for sharing knowledge and improving service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written. A good understanding of computer basics is essential, as you will be using various software tools for customer support. Being a team player and having a positive attitude is important for this role. Freshers are encouraged to apply, as we provide training to help you develop your skills and succeed in this position.

We are looking for a dedicated Airline Customer Service Representative in Kolkata, India. This role is ideal for individuals who enjoy helping others and have strong communication skills. Key Responsibilities:- **Customer Assistance**: Help passengers with inquiries about flights, booking changes, and travel policies, ensuring a positive experience throughout their journey.- **Check-In Support**: Guide customers through the check-in process, both online and at the airport, ensuring they understand their ticket details and travel schedule.- **Issue Resolution**: Address and resolve any complaints or issues that arise before or during travel, working swiftly to maintain customer satisfaction.- **Information Management**: Keep accurate records of passenger interactions and assist in maintaining updated travel information relevant to customers.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent verbal communication skills. A friendly attitude is essential, as you will be interacting with passengers daily. Basic computer skills are necessary for managing bookings and information accurately. You should be a team player, willing to collaborate with colleagues and support the overall goals of the airline. A customer-oriented mindset is crucial, as providing exceptional service is the core of this role. Being reliable and punctual is important, as flight schedules can be demanding and need consistent attention.

We are seeking a dedicated Airline Customer Service Representative in Durgapur, India. This entry-level position is suitable for candidates with minimal experience, offering a chance to start a career in the airline industry.Key Responsibilities:- **Assist Customers:** Provide friendly support to passengers with inquiries about flights, bookings, and services available.- **Handle Reservations:** Help customers make, change, or cancel flight reservations efficiently while ensuring all information is accurate.- **Manage Complaints:** Address and resolve customer issues with patience and professionalism, ensuring positive experiences.- **Provide Information:** Keep customers informed about flight schedules, prices, and any changes, ensuring clarity and consistency in communication.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact effectively with diverse customers. A friendly and approachable demeanor is essential for creating a welcoming environment. Basic computer skills are necessary for managing booking systems and handling reservation data accurately. Punctuality and a strong sense of responsibility are crucial for maintaining high customer service standards. The ability to work well under pressure and handle multiple tasks simultaneously is important to succeed in this fast-paced role. Candidates must be willing to work from the office for full-time hours. A positive attitude and a passion for helping others will greatly contribute to your success in this role.

Join our team as an Airline Customer Service Representative in Varanasi, where you will be the friendly face for our customers, helping them with their travel needs and inquiries. This full-time position is perfect for individuals eager to start their journey in the airline industry.Key Responsibilities:- **Customer Assistance**: Greet customers, answer questions, and provide information on flights, scheduling, and pricing, ensuring a positive experience.- **Ticket Booking**: Help customers book, change, or cancel flight tickets using our booking system, providing support throughout the process.- **Issue Resolution**: Address and resolve customer complaints or concerns promptly, maintaining high levels of customer satisfaction.- **Information Distribution**: Provide updates on flight status, delays, and cancellations, keeping passengers informed and at ease.- **Documentation**: Maintain accurate records of customer interactions and transactions to ensure a seamless service experience.Required Skills and Expectations:Candidates should have a basic educational background, ideally having completed the 10th standard. Strong communication skills in both English and Hindi are essential, as you will interact with diverse customers. A friendly demeanor, patience, and problem-solving abilities are vital for handling customer concerns effectively. Previous experience is not necessary, but a keen interest in the airline industry and a readiness to learn are important traits. Reliability and punctuality are expected to ensure smooth operational flow.

We are seeking a dedicated and detail-oriented Counter Incharge to manage our service counter in Bhubaneswar. This role requires strong communication skills and the capability to work efficiently in a fast-paced environment. Key Responsibilities include:1. **Customer Service:** Greet and assist customers at the counter, addressing their inquiries and providing information about products and services to ensure a positive experience.2. **Transaction Management:** Handle cash and credit transactions accurately, maintaining records of daily sales and balancing the cash register at the end of each shift.3. **Inventory Management:** Monitor stock levels at the counter, assist in inventory counts, and communicate with the management regarding stock replenishment and discrepancies.4. **Team Coordination:** Work closely with team members to ensure smooth operations at the counter, fostering a cooperative team environment and assisting in training new staff as needed.5. **Reporting:** Prepare daily reports on sales, customer feedback, and any issues that may arise, ensuring that management is informed of counter performance.Required Skills and Expectations include:- Candidates should have a post-graduate degree and 1 to 4 years of relevant experience, preferably in retail or customer service roles.- Strong verbal and written communication skills are essential for interacting with customers and team members.- Attention to detail is important for managing transactions and inventory accurately.- The ability to work under pressure and handle multiple tasks simultaneously is necessary to ensure counter efficiency.- A proactive attitude and willingness to learn and adapt will further contribute to success in this role.

We are looking for dedicated Airport Staff to join our team in Bhubaneswar. This role is vital to ensuring a smooth and safe experience for all passengers. **Key Responsibilities:**- **Check-in Assistance:** Help passengers with check-in procedures, ensuring they have the correct documents and information for their flight. This includes scanning boarding passes and luggage tags.- **Customer Service:** Provide friendly and efficient service to passengers. Answer their questions, address concerns, and assist with special requests to enhance their travel experience.- **Luggage Handling:** Manage the proper loading and unloading of passenger luggage, ensuring it is handled with care to prevent damage.- **Safety Protocols:** Follow safety guidelines and regulations at all times. This includes monitoring passenger behavior and reporting any suspicious activity to maintain airport security.- **Operational Support:** Assist in various operational tasks as needed, such as coordinating with other team members and supporting flight operations to ensure timely departures.**Required Skills and Expectations:**Candidates should have completed at least 10th grade, and previous experience in customer service is a plus but not mandatory. You must have excellent communication skills to interact effectively with passengers. A friendly and professional demeanor is important to create a welcoming environment. Being a team player is essential, as you will be working closely with colleagues in a fast-paced environment. Attention to detail and the ability to handle stressful situations with calmness are also necessary.

We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.

As an Airline Customer Service Representative based in Patna, you will play a vital role in ensuring a positive experience for airline passengers. This position is ideal for individuals looking to start their career in the airline industry.**Key Responsibilities:**- **Assist Passengers:** Greet and help passengers with their travel inquiries, ensuring they have a pleasant experience from the moment they arrive at the airport.- **Manage Reservations:** Handle booking changes, cancellations, and ticketing processes, providing accurate information and assistance to passengers.- **Address Complaints:** Listen to passenger concerns and resolve issues effectively, maintaining a calm and professional demeanor.- **Provide Information:** Educate passengers about flight schedules, baggage policies, and airport services, ensuring they are well-informed.- **Check-In Support:** Assist passengers with the check-in process, guiding them through the necessary steps and ensuring timely boarding.**Required Skills and Expectations:**Candidates should possess excellent communication skills and be friendly and approachable. A keen attention to detail is essential for managing reservations and addressing passenger needs accurately. Problem-solving abilities and a customer-centric attitude are necessary to handle complaints effectively. Since the role requires direct interaction with passengers, candidates must be comfortable working in a fast-paced environment. While no previous experience is required, a willingness to learn and adapt is highly valued. A minimum educational qualification of 10th pass is needed to apply for this position.