Customer Service Training Jobs in India

Position: Team Leader Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote) Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/ Location: Vijayawada, Andra Pradesh Language: English Salary: 5 LPA to 6 LPA We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organizations objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Requirements: A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. Experience in sales is necessary. Strong sales ability, business acumen, and commercial awareness. Excellent communication, interpersonal, and customer service skills. Strong leadership abilities. Good time management, strategic planning, and organizational skills. Responsibilities: Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members. The responsibilities of a Team Leader Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling. Guides sales personnel to function efficiently by capitalizing on their passions and capabilities.

We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organizations objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Sales Lead Requirements: A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. Experience in sales is necessary. Strong sales ability, business acumen, and commercial awareness. Excellent communication, interpersonal, and customer service skills. Strong leadership abilities. Good time management, strategic planning, and organizational skills. Position: Team Leader Shift Timing: 10 AM to 7 PM - Monday to Saturday (Hybrid) Company: JNJ Technologies & Services Location: Vijayawada, Hyderabad Language: English & Hindi Salary: 5 LPA to 6 LPA

Looking for Sales Trainer, Good Looking & Good Communication as Well as Good Knowledge in Sales.

-Prepares new sales representatives by conducting orientation to sales process, develops individual coaching plans, provides resources and assistance, and schedules orientation drive-alongs with senior representatives.-Conducts exercise sessions for new and current sales employees.-Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.-Coordinates with other sales trainers and sales managers.-Conducting skills gap analyses to identify areas of improvement-Structures training plans to meet financial objectives.-Coordinate individual and team performance review sessions to discuss strengths and weaknesses-Monitor sales objectives and results-Collect feedback from trainees and managers about training courses-Report on impact of training programs (e.g. sales achieved)

Roles & responsibilities- Regular Training newly hired tele calling staff about tele calling etiquiettes, company policies, target briefing as set by management.- Regular Training to team members regarding daily work process. (Daily Report sending formats, daily work ethics & flow of work etc)- Regular Training team about product in detail before going on floor or site.- Call monitoring for quality & product knowledge assessment.- Regular 1-2-1 sessions with team members for motivation & preparing everybody for goal oriented approach.- Require knowledge about organisational goals & plans for month, quarter & long term goals.

Dear candidate,Greeting from Right Fit resources OPC private limited.Position:- inbound voice processLocation:- HyderabadSalary:- 25k to 40kExperience/ freshers can applyJob description:-Fuel and English communication skillNeed to handling in bonding callsNeed to handling queries of customer and providing informationGood spoken and written English skill in English Hindi Telugu

Training Calendar Creation : Create Sales Plan basis training need identification. Training Delivery and Governance Train team on Product selling and customer experience management. Ensure implementation of training guidelines at stores. Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales.Operations: Monitor, review and drive performance of CRO Drive training to achieve targets for new and existing store staff Identify gaps & create solutions to improve the induction & output of store staffRole of a Trainer(i) Preparing PJP in consultation with the respective D2C Head and execute training & coaching of store staff members as per PJP(ii) Trainers to do 24 Training man-days in a month (Total 144 in six months) which will be mix of performance coaching at stores & classroom training(iii) Trainers will be assigned 25-30 stores for a quarter which will form part of the monthly regular PJP.(iv) Coaching the entire store staff members to enhance their knowledge, performance and customer experience - Following the work ways at stores (Currently: Conducting Morning Huddle, EDAC, ensuring DKT & JKQ participation, doing iCoach, Fitness certificate, coaching store staff members basis TNI etc. The count of coaches and Fitness Certificates to be done on a daily basis are to be mutually agreed.Role of Trainer(i) Conducting regular refreshers of store staff members(ii) Drive and administer online DKT & JKQ for store staff members, ensure participation(iii) Sharing daily reports and participate in monthly reviews at circle/regional level with business head(iv) Trainers to attend the booting of all new GO-LIVEs conducted by the central team. They have to keep themselves updated and ensure that same is cascaded to all the aligned store members(v) Trainers to conduct the Day 1 of the NHIP training. That's primarily on Introduction to the company, Code of conduct and career path.

We are Looking for Candidates Who are Target Driven & Can Quantify the Result of Their Training !!! this Would Require You to Process Train the Candidates for Them to Be Able to Drive Revenue !!!female Candidates Preferred But Males Could Apply Too !!!!!

Roles and Responsibilities1. Communicating with teams, Managers & relevant stakeholders to identify training needs2. Design content & develop training programs (in-house/outsourced) for existing employees (All levels)3. Induction & welcome training for new joiners4. Train New Joiners5. Conduct sales & servicing training for Tele/Field teams6. Coordinate with SMEs, Admin, HR, and business stakeholders for smooth functioning of training7. Facilitate sessions on products, processes and skills8. Design & share a monthly training calendar9. Track and report completion of training sessions10. Publish monthly/quarterly training reports11. Deliver training updates to the business12. Revise and update the content when required13. Assess instructional quality/impact and determine the impact of training on employee skills14. Gather & report feedback from trainers & trainees15. Host train the trainer for SMEs16. Travel to branches (if applicable) and conduct training programs17. Research & recommend new training methods (eLearning/gamification)Desired Candidate Profile1. Effective verbal, written communication and presentation skills2. language: professional in English, Hindi3. Competency in MS Office especially Excel & PPT4. Should be a team player, proactive, go-getter and energetic5. Experience with eLearning platforms6. Should have good program management skillsAnalytics-driven thought process

8-10 Years of experience in Automobiles sales, preferable in Passenger car and should have good communication and team holding skill with techno savvy and hands on experience in digital marketing

1. Trainining for new sales agent abou product and process,Team Management, Relationship Management2. Maintain the relationship and discipline and motivate the team3. Need to identify poor performer and conduct refresher for improvement.4. Efficient communication, Maintain a pleasant working environment for your team5. Some time need to recruit candidate for the role6. Conducting test for the candidate during training( Mock and written)7. Auditing and tracking performance of candidate

We are looking for candidates who are target driven and can quantify the result of their team. This would require you to process train the candidates for them to able to drive revenue. Female candidates are preferred but males can also apply.