Customer Sales Representative Jobs in India

Job Title: Airline Ticketing ExecutiveLocation: KochiDepartment: Travel & TicketingEmployment Type: Full-TimeJob SummaryWe are seeking a detail-oriented and customer-focused Airline Ticketing Executive to manage flight reservations, ticket issuance, itinerary changes, cancellations, and customer inquiries. The ideal candidate should have knowledge of airline booking systems and excellent communication skills.Key ResponsibilitiesHandle domestic and international flight bookings.Issue, reissue, cancel, and refund airline tickets.Assist customers with fare quotations and travel itineraries.Manage booking modifications, date changes, and cancellations.Coordinate with airlines and travel partners for ticketing-related matters.Ensure accurate passenger details and travel documentation.Resolve customer queries and provide travel support.Maintain booking records and generate reports as required.Follow airline policies, fare rules, and company procedures.Requirements Bachelor's degree or equivalent qualification.(MTTM/BTTM /ALL graduation)3-4 years of experience in airline ticketing or travel industry.Knowledge of GDS systems such as Amadeus, Galileo, Sabre, or Travelport.Good understanding of domestic and international airfare rules.Strong communication and customer service skills.Proficiency in MS Office applications.Ability to work under pressure and handle multiple bookings efficiently.Preferred SkillsIATA/UFTAA certification is an advantage.Knowledge of visa and travel documentation requirements.Strong problem-solving and organizational skills.BenefitsCompetitive salary.Performance incentives.Career growth opportunities.Training and development programs.

Lead GenerationIdentify and generate new business opportunities through cold calling, email campaigns, LinkedIn, and other digital platforms.Build and maintain a database of prospective customers.Research target industries, companies, and decision-makers.Inside SalesContact potential customers and understand their business requirements.Qualify leads and schedule meetings for the sales team.Follow up on inquiries, quotations, and proposals.Maintain regular communication with prospects until closure.Marketing ActivitiesExecute email marketing and WhatsApp marketing campaigns.Promote company services and solutions through social media platforms.Coordinate webinars, product demonstrations, and customer engagement activities.Create and maintain marketing collateral, presentations, and brochures.CRM & ReportingUpdate customer interactions and opportunities in CRM.Maintain accurate records of leads, follow-ups, and sales activities.Prepare weekly and monthly performance reports.Track campaign effectiveness and lead conversion metrics.Customer Relationship ManagementDevelop and maintain relationships with existing customers.Identify cross-selling and upselling opportunities.Ensure timely response to customer queries and requirements.

ResponsibilitiesIdentify, generate, and qualify new business leads through field visits, networking, cold calling, and digital outreach.Conduct in-person client meetings to present and explain company products/services, particularly within the healthcare domain.Build and maintain strong client relationships by understanding client needs, offering tailored solutions, and ensuring ongoing engagement.Develop a deep understanding of the client.

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

WE ARE HIRING - FINANCIAL COUNSELLOR (SALES EXECUTIVE) Join a Growing Healthcare Fintech Brand - Affordplan Location: Across ChennaiAnna Nagar Guindy Shenoy Nagar Mogappair Ramapuram Sholinganallur R A Puram & More Eligibility: Any Graduate / 12th Pass Minimum 1 Year Experience (Sales Preferred) Good Communication & Customer Handling Skills Female Candidates Preferred Take Home Salary: Up to 25,000 + Incentives Additional Benefits: PF Insurance Gratuity ESIC Paid Leaves Friendly Work Environment Career Growth Opportunities Immediate Offer Quick Selection Quick Joining References Mostly Welcome Call / WhatsApp: 8438150042 Share your updated resume now!Thanks & Regards,Sadiq RHR Team Affordplan

We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.Key Responsibilities:1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.Required Skills and Expectations:Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.

We are looking for a Professional Service Representative who will be responsible for providing excellent customer support from the comfort of your home. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- **Customer Support**: You will assist customers by answering their queries and providing solutions to their problems quickly and effectively.- **Communication**: Clear communication is crucial. You will need to convey information accurately and listen carefully to customers to understand their needs.- **Problem-Solving**: You will face various customer challenges daily. Your ability to think critically and find solutions will be essential.- **Documentation**: Keeping records of customer interactions is necessary. You will need to maintain accurate details of each conversation and follow up when required.- **Team Collaboration**: Although this is a work-from-home position, collaborating with your team members through online communication tools will be vital for sharing knowledge and improving service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written. A good understanding of computer basics is essential, as you will be using various software tools for customer support. Being a team player and having a positive attitude is important for this role. Freshers are encouraged to apply, as we provide training to help you develop your skills and succeed in this position.

Lead Generation & CRM ExecutiveCompany: Bold Blends CoffeeLocation: Delhi NCR (Field + Office)About Us:Bold Blends Coffee is building a fast-growing B2B coffee brand supplying cafs, restaurants, and offices across India. We are creating a strong sales machine and looking for sharp, detail-oriented people to be part of it.Role Overview:You will be responsible for identifying and organizing high-quality leads in the HORECA segment (Hotels, Restaurants, Cafs) and maintaining clean, accurate CRM data.Key Responsibilities:- Extract leads from Zomato, Swiggy, and Google Maps- Identify cafs, restaurants, cloud kitchens, and offices- Collect and verify contact details (phone, owner/manager)- Enter and maintain data in CRM (Zoho CRM)- Categorize leads (Hot / Warm / Cold)- Support sales team with clean and structured dataRequirements:- Good internet research skills- Basic understanding of Excel/Google Sheets- Attention to detail- Discipline in data entryWhat We Look For:- Fast learners- Organized thinkers- People who can handle repetitive work with consistencyCompensation:- Fixed salary + performance-based incentivesGrowth Path:Lead Generation

1. Call Handling & Productivity Make outbound calls as per daily targets. Maintain required calls per hour and login adherence. Ensure maximum connect rate and efficient dialing. 2. Lead Qualification / Conversion Effectively pitch the campaign (AFFF / PFAS / RBX or relevant process). Identify eligible leads based on defined criteria. Transfer qualified calls or close leads as per process requirement. Maintain strong follow-up on interested prospects. 3. Quality & Compliance Follow approved scripts and call flow strictly. Ensure compliance with US regulations (DNC, consent, disclaimers, etc.). Maintain accurate and complete data entry in CRM. Avoid misrepresentation or false commitments. 4. Customer Interaction & Experience Handle conversations professionally with US customers. Build rapport, listen actively, and respond clearly. Address objections confidently and politely. Ensure positive customer experience on every call. 5. Data Accuracy & Documentation Update CRM with correct call dispositions. Capture all required lead details without errors. Maintain proper notes for follow-ups and call backs. 6. Adherence & Discipline Follow shift timings, break schedules, and attendance policies. Maintain dialer/login adherence. Be available during working hours with minimal idle time. 7. Performance Improvement Act on feedback shared by TL/QC.Improve call quality, conversion rate, and communication skills.Participate in training and coaching sessions.8. Team ContributionCollaborate with team members to achieve floor targets.Share best practices and successful pitch techniques.Maintain a positive and performance-driven attitude.Interested Candidates can reach outContact - 9023636210Email - hr@focuseliteweb.com

Key ResponsibilitiesLead Generation: Actively seeking out new sales opportunities through cold calling, networking, and social media.Needs Analysis: Conducting meetings with potential clients to evaluate their needs and handle objections effectively.Product Demonstration: Delivering professional presentations and demonstrations on the benefits and features of the product/service.Negotiation & Closing: Preparing and delivering appropriate presentations on products and services, negotiating prices, and closing sales deals.Relationship Management: Maintaining thorough knowledge of the portfolio and providing high-quality after-sales support to ensure customer retention.Market Research: Gathering feedback from customers or prospects to share with internal teams for product improvement and staying updated on competitor activity.

Job Titlle- Medical Sales RepresentativeJob Loacation- Raipur, chattisgarhExperience ; 1 to 2 Year in Cardio & Diabetic segment (Mandatory)Roles & ResponsibilitiesPromote and sell the companys Cardio and Diabetic portfolio to Cardiologists, Diabetologists, and General Physicians. Build and maintain long-term professional relationships with Key Opinion Leaders (KOLs) and institutional stakeholders Consistently meet or exceed monthly and annual sales volume and value targets. Monitor competitor activities, market trends, and pricing strategies to provide actionable feedback to the management team.Conduct high-quality scientific presentations and product demonstrations to doctors and paramedical staff. Maintain accurate records of daily calls, chemist availability, and stockist inventory through CRM/Reporting tools.Qualification & SkillsBachelors degree in Pharmacy (B.Pharm), Science (B.Sc), or a related field. Exceptional verbal and written English communication skills.Proven ability to influence prescribing habits through ethical and scientific promotion. High energy levels, polished presentation skills, and a strong work ethic.Deep understanding of cardiovascular diseases, diabetes management, and the relevant pharmacological treatments.

Make outbound calls to prospects from lead lists or company-generated databasesFollow up on leads to nurture them and drive conversionsMaintain accurate records in the CRM system and track lead progressRequirements:Excellent English communication (written and Verbal)Experience: 05 years. Freshers are encouraged to apply.Age limit: 18 to 30 years.Open to all educational backgrounds. Graduation is not required.Willingness to work in the night shift (US hours).Candidates must be based in Vadodara, and if not, be open to relocation

Handle inbound & outbound calls in a professional manner Resolve customer queries, complaints, and requests effectively Provide accurate information about products/services Maintain proper call records and update CRM systems Ensure high levels of customer satisfaction and service quality Follow communication scripts and company guidelines Meet daily/weekly performance targets and KPIs Coordinate with internal teams for issue resolution Maintain confidentiality of customer information Adapt to night shift schedules and work discipline

Job SummaryWe are looking for a customer-focused Sales Representative to join our home dcor showroom. The candidate will assist customers in selecting home dcor products, maintain showroom presentation, and achieve sales targets through excellent service and product knowledge.Key ResponsibilitiesWelcome and assist customers visiting the showroom.Understand customer needs and recommend suitable home dcor products.Explain product features, pricing, and benefits clearly.Achieve monthly and quarterly sales targets.Maintain attractive product displays and showroom cleanliness.Handle billing, invoices, and payment processes.Follow up with customers for feedback and repeat sales.Maintain stock records and coordinate with inventory staff.Stay updated on latest home dcor trends and product knowledge.

Solar Sales Representative Australian MarketSalary + Attractive CommissionAbout the RoleWe are looking for a motivated and target-driven Solar Sales Representative to promote and sell solar energy solutions for the Australian market. This role offers strong earning potential, flexible work arrangements, and the opportunity to grow with a fast-expanding renewable energy business.You will be responsible for engaging with customers, closing solar sales, and supporting the end-to-end sales process while working closely with internal installation teams.Key Responsibilities* Generate, qualify, and close solar sales leads for the Australian market* Conduct customer consultations via phone/video calls* Explain solar products, pricing, and benefits to customers* Prepare and present solar proposals and quotations* Follow up with leads to achieve sales targets* Coordinate with installation teams for smooth order execution* Maintain accurate sales records and customer data* Identify upselling and cross-selling opportunitiesRequirements* Experience in solar sales or energy sales (preferred)* Understanding of the Australian solar market is an advantage* Strong communication, persuasion, and negotiation skills* Self-motivated and results-oriented approach* Ability to work independently in a remote or hybrid setupCompensation & Benefits* Performance-based incentives with strong earning potential* Flexible work-from-home / hybrid work model* Long-term growth opportunities in the renewable energy sectorWhy Join Us?* Work in the fast-growing solar and renewable energy industry* Earn competitive commissions based on performance* Build long-term career growth in an international market

We are looking for a customer-oriented and energetic Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our customers, helping them resolve issues, providing product information, and ensuring a high level of satisfaction. If you are a great communicator with a passion for helping people, we want to hear from you!Key ResponsibilitiesManage Communications: Handle high volumes of inbound and/or outbound calls professionally.Problem Solving: Identify customer needs, research issues, and provide effective solutions or alternatives.Product Expertise: Maintain an up-to-date understanding of our products, services, and company policies

As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. You will need to handle various customer service tasks effectively and efficiently.Key Responsibilities: - **Assist Passengers:** Help travelers with inquiries about flight schedules, ticket bookings, and check-in procedures to ensure they have all the information they need. - **Handle Complaints:** Address customer concerns and complaints calmly and professionally to resolve any issues they may face. - **Provide Flight Information:** Update passengers on flight status, delays, and gate changes to keep them informed and prepared. - **Manage Reservations:** Process bookings and changes to flight reservations accurately to enhance customer satisfaction and trust. - **Coordinate with Teams:** Work closely with other airline staff, including baggage handlers and airport security, to ensure smooth operations and customer service. - **Maintain Records:** Document customer interactions and transactions properly to help with future references and improve service quality.Required Skills and Expectations: - **Communication Skills:** You should have clear and friendly verbal communication skills to engage effectively with passengers. - **Problem-Solving Ability:** A proactive approach to identifying and addressing customer issues is essential. - **Attention to Detail:** Be attentive to details when managing bookings and customer requests to avoid errors. - **Team Player:** Ability to work well with others in a team environment is crucial for smooth operation. - **Customer-Focused Attitude:** A genuine desire to help others and ensure their travel experience is enjoyable will be highly valued. - **Basic Computer Skills:** Familiarity with computers and basic software is required to manage reservations and records efficiently.

We are looking for a dedicated Airport Executive to join our team in Bhubaneswar. This role is ideal for individuals who are eager to start their career in the aviation industry. As an Airport Executive, you will be responsible for ensuring a smooth experience for travelers at the airport.Key Responsibilities:- **Passenger Assistance:** Provide help to passengers with check-ins, boarding, and luggage handling to ensure a pleasant travel experience.- **Information Services:** Offer accurate information to travelers about flights, terminal services, and airport facilities, promoting customer satisfaction.- **Managing Documentation:** Assist in verifying travel documents and boarding passes to facilitate a secure boarding process for flights.- **Coordination with Airlines:** Work closely with airlines to communicate passenger needs and ensure that operations run smoothly.Required Skills and Expectations:Candidates should have a positive attitude and excellent communication skills to interact effectively with passengers and staff. Attention to detail is essential, as you will handle important documents and manage passenger queries. Being a team player is crucial, as you may work with various departments to ensure all tasks are completed efficiently. A willingness to learn and adaptability in a fast-paced environment is expected. The ideal candidate should have passed their 10th grade and possess a strong commitment to customer service.

We are looking for an enthusiastic Airport Representative to join our team in Kolkata. This role is ideal for individuals who have completed their 10th grade and are eager to start a career in the airport and travel industry. The position requires no prior experience, making it a great opportunity for recent graduates.**Key Responsibilities:**- **Greeting Passengers:** Welcome passengers at the airport and provide them with information regarding flight schedules, services, and other inquiries.- **Assisting with Check-ins:** Help passengers during the check-in process by ensuring they have the correct documents and boarding passes.- **Handling Baggage:** Aid passengers with their baggage, including checking in their luggage and guiding them to baggage claim areas.- **Providing Directions:** Give clear directions to passengers regarding airport facilities such as lounges, restrooms, and boarding gates.- **Resolving Issues:** Address and resolve any passenger concerns or issues that may arise, ensuring a positive travel experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to effectively interact with passengers and provide assistance.- **Customer Service Orientation:** A friendly attitude and willingness to help are crucial for creating a pleasant experience for travelers.- **Attention to Detail:** Ability to accurately handle information and paperwork, ensuring all processes comply with regulations.- **Team Player:** Working well with colleagues and airport staff is important to maintain smooth operations.- **Problem-Solving Ability:** Quick thinking and proactive problem-solving skills are necessary to handle unexpected situations.Join us to become a vital part of the air travel experience!

We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.

Job description:Make outbound calls to prospects from lead lists or company-generated databases.Clearly explain product/service features, benefits, pricing, and any current offers to potential customers.Persuade prospects to purchase products or services, ensuring a high conversion rate.Successfully convert qualified leads into sales.Accurately maintain and update customer details in the CRM system.Excellent spoken English is mandatory.Age limit: 18 to 30 years.Open to all educational backgrounds. Graduation is not required.Willingness to work in the night shift (US hours).Candidates must be based in Vadodara, and if not, be open to relocation.Experience: 0 - 5 years. Freshers are encouraged to apply.Perquisites:Five-day work week (Monday to Friday)Fixed weekly offs (Saturday and Sunday)No rotational shifts consistent working hoursAttractive fixed salary with uncapped incentivesJob Types: Full-time, PermanentShift availability: Night Shift (Required)Work Location: In person