Client Communication Jobs in India

We are looking for a dedicated HR Administrator to support our human resources functions while working from home. The ideal candidate will have 1 to 7 years of experience and hold a graduate degree. This role is essential in ensuring smooth HR operations and fostering a positive work environment.Key Responsibilities:- **Recruitment Support**: Assist in the hiring process by posting job advertisements, screening resumes, and scheduling interviews with candidates. This helps attract skilled talent to the organization.- **Employee Onboarding**: Facilitate the onboarding process for new hires, ensuring they receive necessary training and resources. This ensures new employees feel welcomed and informed about company policies.- **HR Record Management**: Maintain and update employee records, including personal details, performance reviews, and leave balances. This enables accurate tracking of employee information for HR processes.- **Policy Implementation**: Help implement HR policies and ensure compliance with local labor laws and regulations. This ensures that the organization operates within legal standards while supporting employee rights.Required Skills and Expectations:Candidates should possess excellent communication and organizational skills to handle multiple tasks effectively. Attention to detail is crucial in maintaining accurate records and processing documentation. A strong understanding of HR software and tools is essential for managing HR activities efficiently. The ideal candidate must demonstrate professionalism and confidentiality while handling sensitive employee information. Flexibility and adaptability to work in a remote setting are also important.

We are seeking a dedicated Client Servicing Executive to join our team in Kandivali. This is a full-time position that requires a passion for customer service and strong communication skills. The candidate should have completed their 12th grade and possess 0 to 2 years of experience in a similar role. **Key Responsibilities:**- **Client Communication:** Maintain regular contact with clients to understand their needs, answer queries, and ensure satisfaction with our services.- **Problem Solving:** Address any issues or concerns raised by clients promptly and effectively, working to find solutions that satisfy both the client and the company.- **Service Coordination:** Collaborate with internal teams to deliver services and solutions that meet client expectations, ensuring seamless delivery and follow-up.- **Documentation Management:** Prepare and maintain accurate records of client interactions, services provided, and feedback received to ensure effective tracking and reporting.- **Client Feedback Collection:** Gather and analyze client feedback to identify areas for improvement in our services and enhance client relationships.**Required Skills and Expectations:**The ideal candidate should have excellent verbal and written communication skills to interact effectively with clients. Strong interpersonal skills and the ability to work collaboratively with a team are essential. Basic knowledge of customer service principles is a plus. The candidate should be proactive, organized, and able to manage multiple tasks while maintaining attention to detail. Willingness to learn and adapt in a dynamic work environment is important for success in this role.

Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelor

Job Title: Sr. Sales ConsultantJob Description:We are seeking a dynamic and experienced Sr. Sales Consultant to build strong relationships with clients seeking personalized hair loss treatment solutions. The ideal candidate will offer tailored advice based on factors such as facial features, age, profession, personality, and individual expectations.This role offers an exciting opportunity to engage with clients on a personal level, providing tailored guidance and solutions while contributing to the growth and success of the studio.

Role SummaryThe Client Servicing Asst Manager will support the CS Manager in handling corporate client accounts - from brief collection and proposal preparation to on-ground execution and post-event reporting.Key ResponsibilitiesClient CommunicationUnderstand client briefs and convert them into clear internal requirementsMaintain proactive and professional communication with clients at all timesSupport proposal writing, budgeting, and presentation creationInternal CoordinationWork with production, creative, logistics, and operations teamsEnsure timelines, deliverables, and quality standards are met across all projectsTrack project progress and share regular updates with clients and internal teamsOn-Ground SupportSupport the CS Manager during event setup and executionEnsure all deliverables match client expectations on event dayResolve minor on-ground issues and escalate larger challengesDocumentationMaintain project files, approval sheets, and post-event reportsUpdate MIS trackers and ensure all records are accurate and currentWeekly Review MeetingParticipate in weekly reviews to present project updates and closure status

Client Management: Ensure that all needs of clients are successfully met and managedafter booking. After-Sales Service: Provide continuous support to existing clients and ensure they arefully satisfied with the services offered. Client Feedback: Actively seek honest and constructive feedback from clients toimprove services and resolve any concerns. Booking to Payment Collection to Possession: Provide end-to-end service to clients,from order placement to payment collection, ensuring satisfaction at every stage. Query Resolution: Address and resolve all client queries promptly, ensuring a smoothand positive experience. Product & Service Guidance: Offer insights and assistance to clients regarding ourproducts or services, ensuring they are well-informed. Complaint Handling: Act as the main point of contact for client complaints and escalateissues to the relevant department or personnel for resolution. Proactive Communication: Understand client needs, proactively address issues, andensure a high level of customer satisfaction at all times. Documentation: Maintaining and filing documentation as per the process of thecompany including receipts, demand letters, interest letters, etc if and when needed. Coordination: Coordination with different departments and entities such as banks toensure the client journey is seamless.

Client Servicing Executive Kandivali Mumbaicompany: Company in Training, Placement and Financial ServicesJob Profile: conduct Outbound Calls to Existing and Prospective Clients to Promote Financial and Training Solution handle Inbound Client Inquiries Professionally, Providing Accurate and Timely Information Build and Maintain Strong Client Relationships to Enhance Engagement and Business Growth identify and Pursue Cross-selling and Upselling Opportunities Across Financial Products maintain, Update, and Manage Client Databases with Accurate Interaction Records and Lead Status record Client Feedback, Follow-ups, and Conversion Details in the System prepare and Maintain Mis Reports, Calling Reports, Follow-up Reports, and Conversion Tracking maintain Accurate Employee Records and Regularly Update the Hr Databasetechnical Skills: Ms Office, English Fluencysoft Skills: Communication Skills, Communication & Presentation Skills, Coordination & Negotiation Skillseducational Qualification: Any Graduate or 12 Pass with English Fluencyexperience: 0-2 Years Prior Experience in Tele-calling, Customer Service, Financial Services, or Relationship Management Preferredlocation: Kandivali Near Railway Stationif You are Interested, Please Send Your Cv At Resume1@satvam.com with Details of Your Present and Expected Salary remuneration: Negotiable

Qualification: Knowledge of Organic Chemistry Candidate should have commercial acumen, strong communication skills (verbal & written) and interpersonal skills to deal with International clients. Sound knowledge of raw materials and sourcing of the same is a must. IT skills to use various search engines for research will be an added advantage. Candidate should be multitasking & abreast of changing trends and demands in the market. Candidate should be able to do a swot of Global competitors & their marketing strategies. Willing to travel: Domestic and International

Qualification: Knowledge of Organic Chemistry Candidate should have commercial acumen, strong communication skills (verbal & written) and interpersonal skills to deal with International clients. Sound knowledge of raw materials and sourcing of the same is a must. IT skills to use various search engines for research will be an added advantage. Candidate should be multitasking & abreast of changing trends and demands in the market. Candidate should be able to do a swot of Global competitors & their marketing strategies. Willing to travel: Domestic and International