Dezire HR Services

Jayanagar, Bangalore

Job Description:Designation: Customer Support Executive - Semi Voice ProcessWork location - MarathahalliQualification: Graduate and aboveExperience - 6 months - 5 yearsLanguage required - English + HindiPackage - 21K in hand 25K CTCWorking Days - 6 days working + 1 day shift rotational offNo CabRoles and responsibilities:Responding to Inquiries: Addressing customer queries and concerns via various channels such as phone, email, or chat.Issue Resolution: Troubleshooting problems and finding solutions to customer issues.Product Knowledge: Maintaining a thorough understanding of the company's products or services to provide accurate information.Communication Skills: Effective communication to convey information clearly and professionally.Customer Education: Guiding customers on product usage, features, and best practices.Documentation: Keeping records of customer interactions, transactions, comments, and complaints.Escalation Management: Handling and escalating complex issues to higher-level support or other department Feedback Collection: Gathering customer feedback to help improve products or services.

Job Description:Job Title: Collection executiveJob Location: Tin Factory, MahadevapuraQualification: Graduate and aboveExperience: Freshers can also applySalary: 15K in hand(Fresher)20K in hand(Experienced)Incentive: 15K-20KLanguages Required: English & Hindi6 working days & 1 rotational week off

Job Description:Job Title: Inside Sales ExecutiveJob Location: Tin Factory, MahadevapuraQualification: Graduate and aboveExperience: Freshers can also applySalary: 15K in hand(Fresher)20K in hand(Experienced)Incentive: 15K-20KLanguages Required: English & Hindi6 working days & 1 rotational week off

Job Title: Real Estate Relationship ManagerJob Summary: The Real Estate Relationship Manager is responsible for building and maintaining strong relationships with clients, real estate agents, brokers, and other stakeholders in the real estate industry. They serve as a primary point of contact for clients and work to understand their needs, provide expert advice, and facilitate successful real estate transactions. The Relationship Manager plays a crucial role in ensuring client satisfaction, maximizing revenue, and fostering long-term business partnerships. Key Responsibilities Relationship Management:- Develop and maintain strong relationships with clients, real estate agents, brokers, and industry professionals.- Serve as a trusted advisor to clients, understanding their real estate goals and providing personalized guidance.- Proactively identify opportunities to meet client needs and offer appropriate real estate solutions.Client Acquisition and Retention:Transaction Management:Market Analysis and Advice:Collaboration and Networking:Qualification and Skills:- Proven experience in real estate, property management, or a similar client-facing role.- Strong understanding of real estate market dynamics, trends, and regulations.- Excellent interpersonal and communication skills to build rapport with clients and industry professionals.- Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.- Detail-oriented with exceptional problem-solving and negotiation abilities.- Proficiency in using real estate databases, customer relationship management (CRM) software, and other relevant tools.