Deal Safe Pvt Limited

Pune, Maharashtra

Job purpose To oversee all receptionist and secretarial duties at DEALSAFE main entrance desk. The receptionist will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. Central goal is to provide our clients with outstanding customer service and support. As the face of our company, the successful candidate will be presentable and friendly, with outstanding peoples skills. Duties and responsibilities / Key Result Areas Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take down messages. Accept all letters and packages, and distribute them to their appropriate departments. Monitor, organize and forward emails. Track and order office equipment and supplies. Maintain records and files. Oversee the office budget.Qualifications Education: Graduate (Any discipline) Specialized knowledge: NA Skills: Good understanding of office administration and basic bookkeeping practices. Abilities: Able to use MS Products effectively Other characteristics such as personal characteristics: Good written & verbal communication skills, Presentable & friendly disposition Professional Certification: NA Experience: 12 Years

Job purpose To manage customer queries and complaints. To process orders, modifications, and escalate complaints across a number of communication channels. Duties and responsibilities / Key Result Areas Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing DEALSAFE products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support.Qualifications Education: Graduate (Any discipline) Specialized knowledge: NA Skills: Keeping calm in all situations and able comprehend issues and communicate them internally for effective redressal Abilities: Able to use MS Products effectively and fair understanding of CRM Other characteristics such as personal characteristics: Good written & verbal communication skills Professional Certification: NA Experience: 12 Years

We are seeking self -motivated, talented, and versatile individuals for an internship in the sales & marketing department. The interns shall explore various avenues for creating awareness and marketing the Dealsafe application. They will be surveying and exploring potential small business owners across target industries within specified geographies who may be potential users of the Dealsafe application. Interns will also support special promotional events that will take place during their tenure.Responsibilities: Explore small/large businesses, artisans, designers, NGOs, and all other potential users for the platform across the state Undertake surveys amongst potential users to understand their inclination towards the platform Educate and create awareness amongst potential users about the platform and help to onboard converted users. Provide support and coordination for special events and meetings sponsored by Dealsafe. Contribute to collecting content (photos, testimonials, etc.) for social media marketing during their travel. Submit week ly progress reports. (Templates to be provided) Project report to be submitted at the end of the internshipRequirements: Degree in marketing, business, or similar. Strong verbal presentation and communication skills. Outgoing, energetic, and eager to learn. Assertive, proactive, and able to work independently on assignments. Exhibit professional, friendly demeanor and ability to work with various audiences throughout the organization.