Black & White Business Solutions

Indira Nagar, Bangalore

International Customer Support Banking Process3 Rounds of Interviewhiring for Banking Support5 Days Working, 2 Days Offsalary 18k to 35 K - 2 Way Free Transport with Best Incentivesperks and Benefits two Way Free Transportrotational Off

Dear Aspirant,Walk -in with Resume Walk-out with an Offer,One day Interview Process,....... Just 1 Round of Interview, easy selection..Designation Desktop Support Engineer Roles and Responsibilities :You would be engaged in : Ensuring low down time for productiondesktops. Preventive / Corrective maintenance of all thedesktops. Managing and Maintaining operating system Endpoint Protection atdesktoplevel, Microsoft issues. Responsible for Backups and Restore of critical data according to users request. Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues. Ensuring Encryption in all Laptop users for data security, and EFS backup Managing and updating Windows patches forDesktopsand Laptops. UPS Monitoring Providing Mobile devices support (Microsoft Active Sync) for corporate users Managing and Maintaining Projectors for Meeting and Conference purpose. Providingsupportfor Voice communications Deploying, Managing and configuring network Printer. Interacting with Vendors for Hardware & Software Support Ensuring low down time for production desktops. Preventive / Corrective maintenance of all the desktops Managing and Maintaining Symantec Endpoint Protection atdesktoplevel Responsible for Backups and Restore of critical data according to users request Responsible for 1st level troubleshooting in Servers and Network related issues.Benefits : Day Shift freshers 18kExp - Venue : Black and White Business Solutions Pvt Ltd,#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038Land Mark: CMH Buss-stop or KFC Bus-stopContact Details :HR - LeenaInterview Days - Monday to SaturdayTimings - 9: 30 am to 2:00 pm

Openings for Chat ProcessLOOKING FOR IMMEDIATE JOINERS - EASY SELECTION.Any graduate or Undergrads 2022 awaiting results can appear.(2022 freshers can also apply)Fresher Salary - 28K MonthlyExp Salary - 45K MonthlyDIRECT WALK-IN / VirtualFor more informationContact HR LeenaRoles and Responsibilities :Excellent communication skills to attend/resolve client issues on calls/chat/mail.Open to work in 24*7 and work from office environmentAnalytical problem solvers who will understand issues and to resolve customer issuesProblem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficientlyBeing proactive and show the utmost respect for customers timeGood time management, ensuring all contacts with customers add valueWork from OfficeJob Location : BangaloreQualification : Customer support- Full time Graduates / Under GraduateShifts : 24*7 rotationalExperience : Freshers & Any BPO expBenefitsAttractive Unlimited incentive structure.2 way cabLocation- BangaloreFor more informationContact HR LeenaRole Customer ServiceIndustry Type BPO / Call CentreFunctional Area Customer Success, Service & OperationsEmployment Type Full Time, PermanentRole Category Customer Success, Service & Operations - OtherEducationUG :Any Graduate, Other Graduate

Dear Aspirant,Hiring for TOP MNC's Companies.Greetings from Black and White Business Solutions,Free Job Placement.Looking out for candidates who can join Immediately, International Voice Process. Freshers / Experience , Salary 18k to 35k + Incentives.One day Interview Process,....easy selection..2022 freshers can apply..For more information Roles and Responsibilities : Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresUpdate our internal databases with information about technical issues and useful discussions with customers.Monitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team members.Inform customers about new features and functionalitiesGather customer feedback and share with our Product, Sales and Marketing teamsAssist in training junior Customer Support Representatives.Candidate should possess excellent oral and written communication skillsCandidate with good customer service skills would be preferredCandidate should have 0 3 years of experience in Customer Support Voice Process.Prior experience in Customer Service industry will be an added advantage.Should be open to work in Night shifts / Rotational Shifts.Candidates with backlogs/arrears in their degree are not eligibleResponsible for dealing with Domestic & International ClientsResponsible for dealing with Clients Queries.Requirements and SkillsExperience as a Customer Support Specialist or similar CS roleFamiliarity with our industry is a plusExperience using help desk software and remote support toolsUnderstanding of how CRM systems workExcellent communication and problem-solving skillsMulti-tasking abilitiesPatience when handling tough casesLocation: Bangalore

About this role:We are hiring for Team lead / SeniorCandidates with minimum 8 years of experience and 2 year of team lead experience on papersGraduates and Undergraduates both can applyLocation BangaloreWe are looking for individuals who have the following skillset: Adaptable and flexible Ability to perform under pressure Prioritization of workload Ability to handle disputes Thought leadershipRoles and Responsibilities In this role, you need to analyze and solve increasingly complex problems Your day to day interactions is with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignments You will need to consistently seek and provide meaningful and actionable feedback in all interactions You will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clients Decisions that are made by you will impact your work and may impact the work of others You would be an individual contributor and/or oversee a small work effort and/or team. You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, Handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support. Please note this role may require you to work in rotational shifts For more details:ContactHR Shikha

Must have good communication skillsHandle day to day customer queries Any Fresher can applyDomestic Process (Rotational Shift as per the business need)One way Cab 5 Days (Rotational Shfit)Language (Must)EnglishHindi Other DetailsKeywords: Customer SupportIndustry: BPO/ITESLocationBangaloreJob TitleCustomer Service - Voice & Non voiceExperience0.0 yrs - 0.0 yrsCTCINR 2.00 lacs - 2.70 lacsContact:Sravani

Greetings from Black and White Business Solutions!!Are you ready for life changing carrier move???Apply International Health Care Bpo , 1 round of interview Spot OfferRoles and responsibilities : Handling patients, referral sources, and administrative department inquires Communicating with insurance companies and/or prior authorization requests Entering patient information into a customer information system Ensuring customer satisfaction and assisting them with issues/concerns related to their health Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty Becoming educated in qualifications of multiple insurances to ensure clean order intake We are looking for a CSR who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team. You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment. It is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly. Venue : Black and White Business Solutions Pvt Ltd,#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038Land Mark: CMH Buss-stop or KFC Bus-stopContact Details :HR - LeenaInterview Days - Monday to SaturdayTimings - 9: 30 am to 2:00 pmDocuments Required : Fresher : 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Cad ID *************PLEASE DO REFER YOUR FRIENDS************

Excellent opportunities with Top MNC Bpo's for International Voice process. Only Candidates with Excellent Communication Skills can apply.We have Inbound processes available for DAY,UK,AUS and US shifts with branded BPOs.Dear Candidate,Warm Greetings from The Job Factory:We currently have a requirement for a voice/Semi/Voice process for BPO call centre. We Need candidate who can speak excellent fluent English.You can walk in for interview with 2 copies of resume.Please find the job description below and revert back with a copy of your updated resume in word format as per your interest and convenience.

Hello Candidates,Openings for AR Caller for FreshersResponsibilities :Customer Support : Voice Process Health Care Accounts Receivable Medical Billing Insurance Banking / collections Accounts & Finance Skills Required : Should be flexible with Night Shifts Good in English Communication Graduates / PUC / Diploma fresher Candidates with Graduation Backlogs can apply. Venue : Black and White Business Solutions Pvt Ltd,#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038Land Mark: CMH Buss-stop or KFC Bus-stopContact Details :HR - LeenaInterview Days - Monday to SaturdayTimings - 9: 30 am to 2:00 pmDocuments Required : Fresher : 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Cad ID **********Refer your Fiends **********

Greetings from Black and White Business Solutions!!Are you ready for life changing carrier move???Apply International Health Care Bpo , 2 round of interview Spot OfferRoles and responsibilities : Handling patients, referral sources, and administrative department inquires Communicating with insurance companies and/or prior authorization requests Entering patient information into a customer information system Ensuring customer satisfaction and assisting them with issues/concerns related to their health Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty Becoming educated in qualifications of multiple insurances to ensure clean order intake We are looking for a CSR who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team. You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment. It is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly. Venue : Black and White Business Solutions Pvt Ltd,#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038Land Mark: CMH Buss-stop or KFC Bus-stopContact Details :HR - LeenaInterview Days - Monday to SaturdayTimings - 9: 30 am to 2:00 pmDocuments Required : Fresher : 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Cad ID *************PLEASE DO REFER YOUR FRIENDS*************

Greetings from Black and White Business Solutions!!Are you ready for life changing carrier move???Apply International Health Care Bpo Roles and responsibilities : Setting sales goals and developing sales strategies.Researching prospects and generating leads.Contacting potential and existing customers on the phone, by email, and in person.Handling customer questions, inquiries, and complaints.Preparing and sending quotes and proposals.Managing the sales process through specific software programs.Building and maintaining a CRM database.Meeting daily, weekly, and monthly sales targets.Participating in sales team meetings.Skills Required :Min 1 year of Tech Sales Experience.Venue : Black and White Business Solutions Pvt Ltd,#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038Land Mark: CMH Buss-stop or KFC Bus-stopContact Details :HR - LeenaInterview Days - Monday to SaturdayTimings - 9: 30 am to 2:00 pmDocuments Required : Previous Companies Offer letter / relieving letter / one month pay slips 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Cad ID *************PLEASE DO REFER YOUR FRIENDS*************

*Monitor calls for English process*Identify gaps and provide feedback & refresher sessions to agents to improve call quality*Audits calls & create audit reports*Participate in Calibration Sessions