customer support voice process

Black & white Business Solutions

Greetings from Black and White Business Solutions!!

Are you ready for life changing carrier move???

Apply International Health Care Bpo , 2 round of interview Spot Offer

Roles and responsibilities :

Handling patients, referral sources, and administrative department inquires

Communicating with insurance companies and/or prior authorization requests

Entering patient information into a customer information system

Ensuring customer satisfaction and assisting them with issues/concerns related to their health

Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty

Becoming educated in qualifications of multiple insurances to ensure clean order intake

We are looking for a CSR who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team.

You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment.

It is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly.

Venue :

Black and White Business Solutions Pvt Ltd,

#721, 2nd Floor, CMH Road Indiranagar Bangalore-

Land Mark: CMH Buss-stop or KFC Bus-stop 

Contact Details :

HR - Leena

Interview Days - Monday to Saturday

Timings - 9: 30 am to 2:00 pm

Documents Required :

Fresher :

10th / 12th / Graduation all semester Marks card

Aadhar Card ID proof

Pan Cad ID

*************PLEASE DO REFER YOUR FRIENDS*************

Experience : 0 - 2 Years

No. of Openings : 100

Education : Higher Secondary, Diploma, B.A, B.C.A, B.Com

Role : Customer Support Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India