Customer Support Voice Process

Black & white Business Solutions

greetings from black and white business solutions!!

are you ready for life changing carrier move???

apply international health care bpo , 2 round of interview spot offer

roles and responsibilities :

• handling patients, referral sources, and administrative department inquires

• communicating with insurance companies and/or prior authorization requests

• entering patient information into a customer information system

• ensuring customer satisfaction and assisting them with issues/concerns related to their health

• developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty

• becoming educated in qualifications of multiple insurances to ensure clean order intake

• we are looking for a csr who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team.

• you should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment.

• it is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly.

venue :

• black and white business solutions pvt ltd,

#721, 2nd floor, cmh road indiranagar bangalore-

land mark: cmh buss-stop or kfc bus-stop 

contact details :

hr - leena

interview days - monday to saturday

timings - 9: 30 am to 2:00 pm

documents required :

fresher :

• 10th / 12th / graduation all semester marks card

• aadhar card id proof

• pan cad id

*************please do refer your friends*************

• Experience

  0 - 2 Years

• No. of Openings

  100

• Education

  B.A, B.C.A, B.Com, Diploma, Higher Secondary

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office