Biitech Solutions

Andheri, Mumbai

Eager to learn product, process knowledge and improve language skills, making the effort, flexible and open for new tasks. Completes tasks independently, in good quality and within the given timeframe, complying with deadlines. Responding to customer requests and contacting customers by e-mail and/or phone based on language skills about card and customer account maintenance, advising about company campaigns, answering general company and its products-related questions, taking complaints and cash claims, issue registration and resolution in SNOW. Ability to improve language skills by 1 level based on Common European Framework Reference (CEFR) in 6 to 12 month. Intermediate level of required language skills, written and spoken (B1-B2). Ability to learn quickly, task and system understanding. Ability to switch between different tasks rapidly. Computer literate. Relevant Experience 0+ years Education - Secondary school graduate or higher education student/graduate, intermediate level of a specific set of languages. 4 language resource requirements. 1 each for Polish, Danish, Norwegian and Swedish Additional Details: Shift Time: 24 *7. Associate should be flexible for split week offs.