Responsibilities:- Answering phones and explaining the product and services offered by the company.- Contacting existing customers as well as prospective customers using scripts.- Obtaining customer information and other relevant data.- Asking questions to the customer and understanding their specifications.- Resolving queries and issues related to the products and services.- Making recordings of all the sales phone calls and sales deals.- Taking and processing product orders in a professional manner.- Maintaining the database of the customers on a regular basis.- Suggesting solutions based on customers needs and requirements.Requirements - High school diploma or equivalent..- Great interpersonal skills.- Exceptional oral and written communication skills.- Strong organisational skills.- Ability to work in a team or individually as and when required.- Ability to manage and handle multiple tasks.- Outstanding problem-solving skills.- Exceptional attention to detail.- Hard-working individual.- Good time management abilities.- Strong decision-making skills.- Ability to tolerate stress and pressure.