We are looking for a Ground Staff Executive in Shillong, India, to manage various operational tasks at the airport. This entry-level position is ideal for individuals who have just completed their 12th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Greet passengers and help them with check-in procedures, baggage handling, and boarding processes to ensure a smooth travel experience.2. **Information Distribution**: Provide accurate information to passengers regarding flight schedules, delays, and any other queries to enhance customer satisfaction.3. **Baggage Management**: Monitor and manage the flow of baggage at the check-in counters and claim areas, ensuring it is processed correctly and efficiently.4. **Safety Protocols**: Adhere to safety and security standards while performing various tasks, helping maintain a safe environment for travelers and staff.5. **Communication with Team**: Collaborate with other team members to ensure all operations run smoothly and efficiently, reporting any issues promptly to supervisors.Required Skills and Expectations:Candidates should have excellent communication skills and a positive attitude toward customer service. Strong problem-solving abilities are essential, as well as the capacity to handle stressful situations professionally. The candidate should be a team player who is attentive to details and can manage tasks efficiently. Punctuality and a neat appearance are also expected in this role.