Jobs in Guwahati Airport, Guwahati

Pursuing a career at a Airline company can allow you to work in the travel industry.Key skills necessary for a role include excellent communication and problem-solving abilities, ability to work in shifts, sound technical knowledge and maintaining calm and cordial attitude, especially during crisis situations. An airline member generally takes care of the passengers before, during and after boarding an aircraft. A job in airlines may be an excellent fit for you if you are interested in client servicing.

We are looking for individuals to join our team for online data entry work from home. This part-time role is ideal for freshers and requires only a minimum educational qualification of 10th pass. Key Responsibilities:- Inputting Data: You will be responsible for accurately entering data into our system from various sources, ensuring high levels of accuracy and attention to detail.- Reviewing Entries: Regularly check and verify your entries for correctness and completeness, making amendments as necessary to maintain data integrity.- Managing Files: Organize and maintain digital files, ensuring that they are easily accessible for future reference and categorized correctly.- Meeting Deadlines: Work efficiently to meet deadlines, managing your time well to ensure that all tasks are completed on schedule.Required Skills and Expectations:You should possess good typing skills with a fast and accurate typing speed. Basic computer knowledge and familiarity with common office software applications, such as spreadsheets and word processors, are essential. Attention to detail is crucial as even small mistakes can lead to significant issues. You must also have a reliable internet connection and a suitable work environment at home to perform your duties effectively. Strong organizational skills and the ability to work independently will help you excel in this role. Flexibility in your work hours will also be beneficial as you balance tasks throughout the day.

As an Airport Operations Executive at Guwahati Airport, you will play a vital role in ensuring smooth airport operations. This position is suitable for candidates with minimal experience, making it an excellent opportunity for recent school graduates.**Key Responsibilities:**- **Customer Service:** Assist passengers by providing information about flights, check-in procedures, and airport facilities to enhance their travel experience.- **Flight Coordination:** Monitor flight schedules and updates, ensuring timely communication of any changes to passengers and ground staff.- **Baggage Handling Support:** Help manage the baggage check-in and retrieval process, ensuring that all passenger luggage is accounted for and delivered promptly.- **Safety Compliance:** Follow health and safety regulations at the airport to maintain a secure and efficient environment for both passengers and staff.- **Data Entry and Reporting:** Accurately input operational data into systems and assist in preparing reports for management to facilitate efficient airport operations.**Required Skills and Expectations:**Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for accurate data entry and coordination tasks. A positive attitude and the ability to work in a fast-paced environment are necessary, along with basic computer skills. While prior experience is not mandatory, any customer service experience can be an added advantage. Candidates should demonstrate a willingness to learn and adapt, embracing the dynamic nature of airport operations.

An Airline Ticketing Agent manages passenger flight bookings, issues tickets, processes cancellations, and handles payments using Global Distribution Systems (GDS) like Amadeus or Sabre.They provide customer service, update flight schedules, check travel documents, and assist with seat assignments. This role requires high accuracy, strong communication skills, and computer proficiency

We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.

A ground staff member's job is to support passengers and manage operations to ensure smooth and safe travel, primarily at airports, train stations, or bus depots. Key duties include assisting with check-in, baggage handling, providing customer information and support for passengers with special needs, and ensuring adherence to safety and security protocols before flights, trains, or buses depart. Call in 8777421354

We are looking for enthusiastic and dependable Airline Ground Staff to join our team at the Guwahati Airport. This role is perfect for graduates with 0 to 2 years of experience who want to begin their career in the aviation industry. Key Responsibilities: 1. **Passenger Assistance**: Greet passengers and assist them with check-in procedures, boarding, and any inquiries they may have during their airport experience. 2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage to maintain safety and efficiency. 3. **Safety Compliance**: Follow all safety regulations and protocols to ensure a secure environment for passengers and staff. This includes monitoring passengers and baggage for compliance with airline policies.4. **Flight Information**: Provide passengers with accurate and timely information regarding flight schedules, delays, and gate changes, ensuring smooth communication throughout the boarding process. 5. **Problem Solving**: Address any issues or concerns that arise with professionalism and efficiency, working closely with airline staff to resolve problems quickly.Skills and Expectations: Candidates should possess excellent communication skills and a friendly demeanor to interact well with passengers. Attention to detail is essential, as you will be responsible for handling sensitive information and ensuring safety procedures are followed. Being a team player, adaptable, and capable of working in a fast-paced environment is crucial for success in this role.

Passenger Customer Care (Reservation and Ticketing): The customer care department, also known as the reservation unit, is responsible for assisting customers in purchasing flight tickets from an airline. Traditionally, customers would make reservations by phone, with agents assisting in selecting and reserving seats. However, with the internet, most air tickets are now sold online. Despite this shift, customers still rely on the reservation department to make changes to their travel plans, making it a vital part of the airline's operations. The customer care department also handles ticketing arrangements, frequent flier points redemption, and hotline inquiries, functioning as a direct line of communication for customers.Check-in Counter: When customers arrive at the airport to catch their flight, they typically go to their airline's check-in counter. At the counter, they will be greeted by ground service agents who will help them through the check-in process. This process includes registering the customer for their flight, checking their travel documents, issuing the boarding pass, and facilitating baggage check-in if desired.Boarding Gate: Once customers have completed the airport security and immigration process for international flights, they will proceed to the boarding gate and wait to board the aircraft. During the boarding process, airline ground agents will verify customers' travel documents, which may involve collecting boarding passes for cross-checking passenger headcounts.Arrival: Upon arrival at the destination airport, airline ground agents are readily available to assist customers with disembarkation and offer directions to both arriving and transiting customers, ensuring a seamless and stress-free experience for travelers.Baggage Retrieval: Upon clearing immigration, customers proceed to the baggage hall to retrieve their luggage. If customers encounter any issues such as delayed or damaged baggage, they can seek assistance from the available agents, who are trained to track lost or delayed luggage and arrange for its return or repair. This comprehensive baggage service ensures that customers receive prompt and efficient assistance for any baggage-related issues.After-Sales: In some airlines, agents in the reservation department are responsible for receiving and resolving customer feedback, both positive and negative, to ensure that customers feel heard and valued when it comes to airline travel.

Airport ground staff are essential aviation professionals who ensure the safety, security, and efficiency of flights by managing passenger services, baggage handling, and aircraft ramp operations. Key responsibilities include checking in passengers, issuing boarding passes, boarding flights, guiding aircraft to parking bays, and loading/unloading luggage.HR CONTACT-7086942058

They play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. Airline Ticket Agents help passengers book flights, process ticket payments, issue boarding passes, handle baggage check-in, and provide information about flight schedules and travel documents.Ticketing staff, also known as ticket agents, ticketing officers, or ticketing executives, are responsible for helping customers plan and book travel arrangements:Selling ticketsIssue tickets and process payments for various modes of transportation, such as flights, trains, buses, and ferriesProviding informationAnswer questions about travel arrangements, such as routes, schedules, fares, and travel policiesManaging reservationsMake and confirm reservations, and ensure all bookings are accurately recordedCustomer serviceHandle customer inquiries and complaints, and provide excellent customer serviceCollaborationCoordinate with other departments to ensure smooth operations and timely departuresRecord keepingMaintain accurate records of transactions and customer interactionsTicketing staff typically need strong customer service skills, computer literacy, and attention to detail. Other skills that may be useful include:Communication skills, Positive attitude, Patience, Negotiation, Teamwork, Time management skills, and Organizational skills.

Job Openings for 25 Back Office Executive Jobs for Freshers in Guwahati Airport, Shillong, Kohima, having Educational qualification of : Higher Secondary, Secondary School, B.Com with Good knowledge in Back Office Processing, Customer Care, Back End Processing, Typing Skills, Basic Computer Skills, Coordination Skills, Basic Computers etc.

A Customer Support Executive's job is to help customers with their questions, issues, and feedback, ensuring a positive experience and building relationships through various communication channels like phone, email, or chat.