Jobs in Richards Town, Bangalore

Customer Care Specialist

Easy Recruit Global

Customer Support Good Communication Skills
Job Title: Customer Care ExecutiveLocation: India (Remote)Domain: Information Technology / Customer ServicesEmployment Type: Full-timeAbout the Company:We are a dynamic technology-driven organisation committed to delivering outstanding customer service and support. Our culture emphasises professional growth, continuous improvement, and customer-centricity.Role Overview:As a Customer Care Executive, you will be the first point of contact for our customers, providing timely, professional and effective responses to enquiries, issues and feedback. You will work closely with internal teams to ensure smooth resolution and enhance customer satisfaction.Key Responsibilities:Handle inbound customer queries via phone, email and chat in a courteous and professional manner.Document and log customer interactions, issues and resolutions in the CRM or ticketing system.Investigate customer issues by coordinating with technical, product or operations teams and ensure follow-up until resolution.Maintain an excellent level of customer satisfaction through proactive communication and support.Escalate complex cases to senior teams when necessary and assist in tracking resolution progress.Provide feedback from customers to help improve processes, services and systems.Meet performance targets such as response times, resolution times, quality scores and customer satisfaction ratings.Adhere to company policies, procedures and service standards.Required Skills & Experience:2-5 years of experience in customer support / customer care roles (preferably in IT or technology services).Excellent communication skills in English (verbal and written). Additional local language fluency is a plus.Strong interpersonal skills with a customer-first attitude.Ability to manage multiple tasks, prioritise, and work in a fast-paced environment.Good problem-solving skills, attention to detail and a proactive mindset.Comfortable using CRM/ticketing tools, MS Office and other relevant software.Preferred Qualifications:Experience working in a hybrid work setup or shifting schedules if required.Prior exposure to tech support, SaaS/product-based support or IT service management.Familiarity with KPI-driven service environments.What We Offer:A supportive and collaborative work environment.Opportunities for professional development and upskilling.Competitive salary and benefits package (to be discussed during interview).Hybrid working model (as per company policy) to promote work-life balance.How to Apply:Please send your latest resume with the subject line Customer Care Executive [Your Name] to: hr@easyrecruitglobal.com easyrecruitglobal@gmail.comWe look forward to hearing from you!
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Jobs near by Richards Town,Karnataka

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Bangalore
Basic Computer Knowledge Data Entry Typing MS Office Attention to Detail
We are looking for a Back Office Associate to assist with various tasks in a fast-paced environment. This part-time position allows you to work from home and is ideal for candidates with 0 to 2 years of experience.Key Responsibilities:1. Data Entry: Accurately enter and manage data in our systems to ensure it is up-to-date and correct.2. Documentation: Assist in organizing and maintaining company documents, ensuring they are easily accessible and properly filed.3. Communication Support: Help the team by responding to emails and messages in a timely manner, providing information as needed.4. Process Assistance: Support various back-office processes to enhance operational efficiency and ensure smooth daily operations.Required Skills and Expectations: Candidates should have completed at least their 10th grade education and possess strong attention to detail. You must be able to manage your time effectively and demonstrate good organizational skills. Proficiency in using computers and familiarity with basic software applications is essential. Good communication skills are important for interacting with team members and managing correspondence. A proactive attitude and eagerness to learn will help you succeed in this role while contributing positively to the team.
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  • 5 - 8 yrs
  • Bangalore
Customer Service Customer Support Customer Experience CSAT SLA TAT Escalation Management Team Management CRM MIS Service Operations Process Improvement Quality Management Voice Process E-commerce BFSI
Customer Service ManagerExperience: 5-8 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Customer Service Manager to lead customer support operations, improve service quality, and ensure high customer satisfaction. The role involves managing teams, monitoring service KPIs, handling escalations, and driving process improvements.Key Responsibilities:Manage day-to-day customer service operations and teams.Monitor CSAT, TAT, SLA and other service KPIs.Handle escalated customer issues and ensure timely resolution.Identify process gaps and implement service improvements.Prepare MIS and performance reports.Coordinate with internal teams to resolve customer concerns.Relevant Skillset:Customer Service, Customer Support, Customer Experience, CSAT, SLA, TAT, Escalation Management, Team Management, CRM, MIS, Service Operations, Process Improvement, Quality Management, Voice Process, E-commerce, BFSI
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Tanirbavi Mangalore
Basic Computers MS Office Package Online Data Entry English Typing Non Voice Process Back Office Processing Computer Operations Copy Editing Typing Skills Data Entry MS Office Communication Skills Hindi Typing Offline Data Entry
We are looking for a detail-oriented Data Entry Operator to join our team. This part-time role allows you to work from home in Vijayawada, India. Ideal for candidates with minimal experience, this position is perfect for those who have completed their 10th grade.nnKey Responsibilities:nn1. Data Input: Accurately enter various types of data into computer systems from different sources, ensuring that all information is up-to-date and correct.nn2. Data Verification: Review and verify data for accuracy, identifying any discrepancies and making corrections as necessary to maintain data integrity.nn3. Record Keeping: Maintain organized records of all data entries and updates, ensuring efficient access and retrieval when needed.nn4. Meeting Deadlines: Complete assigned tasks in a timely manner, adhering to deadlines while maintaining a high level of accuracy.nnRequired Skills and Expectations:nn- Candidates should demonstrate strong attention to detail, ensuring that all entries are precise and error-free.n- Proficiency in using basic computer applications and data entry software is essential.n- Good typing skills with a focus on speed and accuracy are expected, as this role involves a significant amount of data entry work.n- Effective communication skills are necessary for reporting progress and addressing any issues that arise.n- A proactive attitude towards learning and adapting to new tools and processes will be beneficial in this role.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bangalore
Basic Computers MS Office Package Online Data Entry English Typing Non Voice Process Back Office Processing Computer Operations Copy Editing Typing Skills Data Entry MS Office Communication Skills Hindi Typing Offline Data Entry
We are looking for a dedicated Data Entry Operator to join our team in Bangalore. This part-time position is suitable for candidates with 0 to 1 year of experience, and a minimum educational requirement of completing the 10th grade. The role can be performed from home, making it a flexible opportunity.nnKey Responsibilities:nn1. Data Input: Accurately enter and update information into our databases and systems, ensuring that all data is correct and up to date.nn2. Document Management: Organize and maintain digital files, ensuring that all documents are easily accessible and in the correct format.nn3. Quality Control: Review data for errors and inconsistencies, and make necessary corrections to maintain data integrity.nn4. Reporting: Assist in generating reports based on the entered data to support various departments.nnRequired Skills and Expectations:nnCandidates should possess strong attention to detail to ensure accuracy in data entry. Basic computer skills, including proficiency in spreadsheet and word processing software, are essential. Good organizational skills are required to manage files effectively. The ability to work independently, follow instructions, and meet deadlines is crucial. Strong communication skills will help in collaborating with team members and understanding tasks clearly. As this is a work-from-home position, self-discipline and a reliable internet connection are necessary for efficient work execution.
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Hiring For Bid Executive

M K Srinivasan Systems Pvt Ltd

  • 3 - 9 yrs
  • 3.8 Lac/Yr
  • Bangalore
Good Communication Skills Bid Management Bidding Bid Evaluation Tender Analysis
Job Description - Bid ExecutiveJob PurposeThe Bid Executive is responsible for coordinating and managing the end-to-end tender and proposal process, ensuring accurate, compliant, high-quality, and timely submission of bids. The role involves close coordination with internal departments and external stakeholders to support business development and maximize opportunities.Key Responsibilities* Identify and monitor relevant tenders, RFQs, RFPs, and business opportunities through approved platforms and client portals.* Review tender documents, scope of work, specifications, eligibility criteria, commercial terms, and submission requirements.* Coordinate the complete bid process from initial review through final submission within agreed deadlines.* Prepare, compile, format, and quality-check technical, commercial, administrative, and compliance documentation.* Coordinate with Sales, Business Development, Technical, Finance, Procurement, Legal, and Operations teams to obtain required inputs and approvals.* Prepare bid checklists, compliance matrices, submission schedules, and tender trackers.* Support the preparation of BOQs, pricing schedules, commercial proposals, and supporting documentation.* Ensure all mandatory forms, certificates, declarations, signatures, and supporting documents are complete and compliant.* Manage electronic and physical bid submissions and maintain accurate records of submissions and correspondence.* Coordinate responses to client clarifications and support post-bid discussions and negotiations.* Maintain an organized database of company profiles, certifications, project references, CVs, and standard proposal content.* Prepare regular reports on upcoming, ongoing, submitted, awarded, and unsuccessful bids.* Track tender outcomes and support continuous improvement through lessons learned and process reviews.
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  • Fresher
  • 4.8 Lac/Yr
  • Electronic City Bangalore
Data Entry Validation Data Entry Software Data Entry Speed Data Formatting Data Input Data Quality Control Data Entry Forms Data Verification Data Entry Accuracy Data Entry Audit Google Sheets Keyboard Shortcuts Data Accuracy Numeric Keypad Spreadsheet Management Typing Speed Microsoft Excel Copy-Paste Data Collection ETL Processes Big Data Technologies Programming Data Warehousing Data Visualization ETL Tools Database Management Data Cleansing Data Quality Data Trans
We are looking for a Data Processing Engineer to join our team in Electronic City, Bangalore. This part-time, remote position is perfect for freshers who have completed at least their 10th grade. You will help us manage and process data efficiently to support our projects.Key Responsibilities:1. Data Entry: Accurately input data into our systems. You will ensure that all information is correct and up-to-date, which is vital for our operations.2. Data Cleaning: Identify and correct errors or inconsistencies in our data. This involves reviewing datasets to maintain high-quality standards and ensuring our data is reliable.3. Data Organization: Help in organizing raw data into structured formats. This makes it easier for the team to analyze and derive insights from the information.4. Basic Reporting: Assist in generating simple reports based on the processed data. You will summarize findings to support decision-making processes within the team.Required Skills and Expectations:Candidates should have strong attention to detail and good organizational skills to manage data effectively. Basic computer skills and familiarity with spreadsheet software are essential. A willingness to learn and an ability to work independently in a remote environment are also important. Effective communication skills will help you collaborate with team members and understand project needs clearly.
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  • Fresher
  • 4.8 Lac/Yr
  • Peenya 2nd Stage Bangalore
Data Profiling Data Manipulation Data Mapping ETL Processes Data Quality Assurance Data Transformation Data Conversion Tools Data Loading ETL Tools SQL Queries Data Integration Database Management Data Analysis Technical Documentation Data Extraction Structured Data Formats Data Warehousing Data Validation Data Cleansing Data Migration
We are seeking a Data Conversion Specialist who will focus on converting various forms of data into organized digital formats. This part-time role is perfect for freshers eager to start their careers and work from home.Key Responsibilities: - Data Conversion: Accurately convert data from paper or other formats into digital files, ensuring precise data entry and formatting. - Quality Assurance: Review completed data entries for accuracy and consistency, making necessary corrections to maintain high-quality standards. - Data Management: Organize and classify data effectively for easy retrieval and use, assisting in maintaining a structured database. - Reporting: Provide regular updates on progress and any challenges faced, ensuring transparent communication with team leads.Required Skills and Expectations: Candidates must have a minimum education of 10th grade and should be diligent and detail-oriented. Strong typing skills with a good command of basic computer applications are essential. Freshers should be able to work independently and manage their time effectively in a home office environment. Familiarity with data entry and a willingness to learn new software tools will greatly benefit successful applicants. Good communication skills are also important for collaborating with team members and reporting progress efficiently.
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  • Fresher
  • 4.8 Lac/Yr
  • Peenya Industrial Area Bangalore
Data Quality Assurance Data Profiling Data Transformation Data Manipulation Data Mapping ETL Processes ETL Tools SQL Queries Data Conversion Tools Structured Data Formats Data Loading Data Warehousing Database Management Data Analysis Technical Documentation Data Validation Data Integration Data Cleansing Data Migration Data Extraction
We are looking for a motivated Data Conversion Specialist to join our team. This part-time position is ideal for freshers who want to start a career in data management while working from home. In this role, you will help convert and organize data from different formats.Key responsibilities:1. Data Entry: Enter data accurately from various sources into our systems, ensuring high precision and attention to detail.2. Data Conversion: Convert data from one format to another, such as from PDF or paper documents to digital formats.3. Quality Assurance: Review and verify data for accuracy and completeness, correcting any errors that may arise during the conversion process.4. Documentation: Maintain clear records of all data processed and provide updates on project status to supervisors.Required skills and expectations:Candidates should possess a keen eye for detail and strong organizational skills. The ability to work independently and manage time effectively is essential. Familiarity with basic computer applications and typing skills are necessary for completing tasks efficiently. A willingness to learn and take feedback positively is vital for success in this role. As this is a remote position, you should have reliable internet access and a quiet workspace to focus on your tasks. This opportunity is perfect for those looking to gain practical experience in data management while contributing to exciting projects.
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  • Fresher
  • 4.5 Lac/Yr
  • T Dasarahalli Bangalore
Data Transformation Data Cleansing Data Quality ETL Tools Data Visualization ETL Processes Data Modeling Database Management Data Analysis Data Integration SQL Statistical Analysis Data Mining Scripting Hadoop Programming Big Data Technologies Data Warehousing Machine Learning Python
We are looking for a motivated Data Processing Engineer to join our team. This part-time position is ideal for freshers who are eager to learn and grow in a data-driven environment. The role involves processing and managing data from various sources while ensuring accuracy and efficiency.Key Responsibilities:1. Data Input and Management: Accurately input and organize data using spreadsheets and databases, ensuring that all information is up-to-date and correctly formatted.2. Data Quality Assurance: Review and verify the integrity of data to identify errors or inconsistencies. This includes cross-referencing data with original sources to maintain high standards of quality.3. Collaborative Support: Work closely with team members to assist in data-related projects, understanding specific requirements and providing necessary updates.4. Learning and Development: Participate in training sessions and stay informed about data processing tools and technologies to enhance your skills and improve work efficiency.Required Skills and Expectations:Candidates should be proficient in basic computer applications, especially MS Excel, with a good understanding of data entry processes. Attention to detail is crucial, as is the ability to communicate effectively with team members. A willingness to learn and adapt to new challenges in a work-from-home setting is essential for success in this role. Candidates should be self-motivated and organized, capable of managing their time efficiently.
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  • Fresher
  • 4.5 Lac/Yr
  • Nagarbhavi Bangalore
Data Transformation Data Cleansing Data Quality ETL Tools Data Visualization ETL Processes Data Modeling Database Management Data Analysis Data Integration SQL Statistical Analysis Data Mining Scripting Hadoop Programming Big Data Technologies Data Warehousing Machine Learning Python
As a Data Processing Engineer, you will be responsible for handling and organizing data efficiently. This part-time role allows you to work from home, making it ideal for freshers who are eager to begin their career in data management.Key Responsibilities:- Data Collection and Input: You will gather data from various sources and ensure it is entered accurately into our systems. Attention to detail is crucial to maintain data integrity.- Data Cleaning: Your role involves reviewing data for errors and inconsistencies. You will correct any inaccuracies to ensure that the data is reliable and useful.- Data Analysis: You will assist in analyzing data to identify trends and patterns. This involves using basic analytical tools to interpret the data and provide insights.- Reporting: You will prepare simple reports based on the processed data. Clear communication is important as you will share findings with the team.Required Skills and Expectations:Candidates should have a basic understanding of data management processes. Proficiency in Microsoft Excel or similar software is preferred, as you will use these tools for data entry and analysis. Strong attention to detail, analytical thinking, and good communication skills are essential for success in this role. A willingness to learn and adapt in a fast-paced environment will be valued. You should also be comfortable working independently and managing your time effectively while meeting deadlines.
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